Joseph Mistretta | Page 9

Came in for State Inspection, saw Joe and he had everything taken care of quickly. everything taken care of quickly. More

by Gp7588 Verified Customer Verified Customer

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Service department is always courteous and professional. They listen to your concerns and address them accordingly. They listen to your concerns and address them accordingly. More

by Hoz Verified Customer Verified Customer

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EXCELLENT SERVICE AS ALWAYS, FRIENDLY, ACCESSIBLE, EASY TO MAKE APPOINTMENT. JOE MASTRETTA KEPT ME INFORMED. TO MAKE APPOINTMENT. JOE MASTRETTA KEPT ME INFORMED. More

by GIGUY Verified Customer Verified Customer

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Awful service dept. No one gave a crap after purchase, lease is up soon back to BMW. At least BMW sends text updates emails and calls me to update service. Engine blew a No one gave a crap after purchase, lease is up soon back to BMW. At least BMW sends text updates emails and calls me to update service. Engine blew at 10k miles took 10 weeks to get it back. Best part is when I went to get the truck the front was badly damaged. I was told sorry was left like that . Luckily the tow truck driver was smart enough to take photos. Needless to say they fixed it after showing them it was perfect when it was dropped off. The engine bay was covered with leaves and greasy handprints all over, a real rush job. I get things go wrong and am very reasonable but this experience has pushed me out of the brand. Cadillac is a glorified chevy lesson learned. And if you ever expect a call back dont hold your breath not 1 call back in 17 tries they just hope you go away, they got their wish I am going to another dealer/brand for my next car. More

by caddysux Verified Customer Verified Customer

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Went in to see the finance guy to purchase the extended Warranty and the last time i was in for service they ordered a replacement door sill for the driver side door. The part was there and they installed Warranty and the last time i was in for service they ordered a replacement door sill for the driver side door. The part was there and they installed it in a couple of minutes. More

by BUBBS6960 Verified Customer Verified Customer

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Service and Sales departments are excellent. My service on 1/3/25 was prompt, courteous and well done. My service on 1/3/25 was prompt, courteous and well done. More

by kmicucci Verified Customer Verified Customer

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My low-mileage, and very rare, 2019 CT6V Blackwing was brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal. Thanks to Joe, Tony, and Bill. They’re not only brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal. Thanks to Joe, Tony, and Bill. They’re not only real pros and but family too! More

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The people in the service are great, always keeping up to date what is needed to keep your vehicle in top condition. Merry Christmas and Happy New Year!!! date what is needed to keep your vehicle in top condition. Merry Christmas and Happy New Year!!! More

by JOEYROD51 Verified Customer Verified Customer

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Very good and professional and knowledgeable people. The servicemen was competent and experienced. Merry Christmas 🎄🌲 The servicemen was competent and experienced. Merry Christmas 🎄🌲 More

by mario35 Verified Customer Verified Customer

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Joe Mistretta is the best! A great greeting at 7:30am along with many customers. It’s hard to believe we’re all strangers coming to Sarant Cadillac for our vehicles service wh A great greeting at 7:30am along with many customers. It’s hard to believe we’re all strangers coming to Sarant Cadillac for our vehicles service when it appears like a family reunion with Joe in the center. Again, my vehicle was inspected, oil changed and tires rotated in record time. I appreciate and highly recommend going to Sarant Cadillac and seeing Joe Mistretta! More

by Ken D Verified Customer Verified Customer

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