Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 9

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,005 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,005 Reviews

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1005 Reviews of Joseph Mistretta

July 07, 2023

Dealership Rating
Employee Rating

Excellent service Antonio and Joe are outstanding Ty for all the help and and great customer service More

by djjaylima
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres, Michael Lugo , Darling Bonilla

Jul 10, 2023

Sarant Cadillac responded

Thanks for the great shoutout for our hardworking team!

June 19, 2023

Dealership Rating
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Always greeted with a smile when dropping off my car. Great service and fast car return. More

by DREWPARK22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Jun 20, 2023

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Sarant Cadillac and we hope to see you again.

June 17, 2023

Dealership Rating
Employee Rating

TONY AND JOE ARE OUTSTANDING THEY AND THE REST OF THE SERVICE DEPARTMENT ARE THE REASON WHY I KEEP COMING BACK TO SARANT More

by DONNAGKOENIG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Jun 19, 2023

Sarant Cadillac responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Sarant Cadillac. All the staff will continue to work hard to provide great customer service for each visit.

June 17, 2023

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Came in with an inoperable CUE system. Service Manager Joe Mistretta did an amazing job of getting the replacement and having it installed within 24 hours. On another issue with the head More

by JAYCAP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Jun 19, 2023

Sarant Cadillac responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Sarant Cadillac. Thank you for your business and we look forward to seeing you back again next time!

June 15, 2023

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Employee Rating

ALWAYS A GREAT EXPERIENCE,GOT MY VECHICLE IN FAST DID RECALLS AND OIL CHANGE. JOE AND TONY WERE PERFECT . I WILL GO TO NO OTHER DEALER SO DEALERS SAY THEY ARE #1 THEY SHOULD TAKE ALLITTLE LESSON FROM SAR More

by TRLUM105
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Sarant Cadillac responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again soon!

June 13, 2023

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Upon entering the showroom at Sarant Caddy , the people were just fantastic., moving on to the service department they are equally as good More

by abmarrone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Tony DiGuiseppe , Joyia Roper, Darlene

Jun 14, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for the positive feedback. We're proud to have provided you with such excellent service. We're looking forward to seeing you again for your future service needs!

June 08, 2023

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No problems at all. Bring it in and they take care of everything requested while you wait. Always a good experience. More

by Snoedude1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Jun 12, 2023

Sarant Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Sarant Cadillac. We're happy we could meet your expectations! We hope to see you soon!

June 08, 2023

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Employee Rating

Very fast service for my oil change and tire rotation very Curtis customer service and they gave me a car wash nice people More

by trainboyny
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Jun 08, 2023

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2023

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Employee Rating

Sarant Cadillac is a world class dealership with exceptional directors, managers and employees on all levels. Their concern for you as a customer is consistent from purchase thru vehicle service. We More

by Ron. C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2023

Sarant Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

May 31, 2023

Dealership Rating
Employee Rating

Timely and excellent service , , satisfaction and good customer care and well done team to all ensure good service More

by Rico6412
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Jun 01, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for sharing your feedback. We're glad your visit was such an enjoyable one. We're looking forward to seeing you again at your next visit!

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