Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
Refer Me

Joseph Mistretta | Page 11

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

Contact Me
4.8
1,005 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,005 Reviews

Write a Review

1005 Reviews of Joseph Mistretta

April 28, 2023

Dealership Rating
Employee Rating

Service Department is always helpful and gets the job done fast and efficiently. Escalade was repaired and washed and they picked me up at home to get back to the dealership. More

by RICH1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

May 01, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Sarant Cadillac, and we hope to see you again.

April 26, 2023

Dealership Rating
Employee Rating

The management and sales team are top notch, the service dept always gets me in and out fast. More

by TRACYD29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

April 11, 2023

Dealership Rating
Employee Rating

You guys did an excellent job on my car I appreciate it very much. Thank you More

by bpersaud15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Apr 12, 2023

Sarant Cadillac responded

Thank you for taking the time to leave such a positive review, bpersaud15. We're glad to hear that you're happy with the service you received from our team at Sarant Cadillac. It's always our goal to provide top-notch service to all of our customers, and we're thrilled that you had a great experience with us. Thanks again for choosing Sarant Cadillac, and please don't hesitate to reach out if you need anything in the future.

April 10, 2023

Dealership Rating
Employee Rating

Joseph Mistretta is always gregarious and professional. I brought my 2017 ATS in to Sarant Cadillac for unscheduled service. Joe welcomed me and assured me he would service my car and have it completed pro More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Apr 12, 2023

Sarant Cadillac responded

Thank you so much for the great review, Ken! We're delighted to hear that Joe and Gerson made your visit such an enjoyable one. We're always glad to help keep your Cadillac running strong and we look forward to seeing you again for your future service needs!

April 08, 2023

Dealership Rating
Employee Rating

As with all of my visits to Sarant service this was equally above PAR. I always feel like a valued Cadillac owner when visiting Sarant. Service was done expeditiously, and I was on my way to get my com More

by TONY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Apr 09, 2023

Sarant Cadillac responded

Tony, we truly appreciate you taking the time to share your experience with us! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

March 31, 2023

Dealership Rating
Employee Rating

SERVICE WAS GREAT JOE M ALWAYS A PLEASURE TO WORK WITH LISTENS TO YOUR NEEDS AND QUESTIONS WILL NEVER GO ANY OTHER STORE FOR SERVICE OR SALES ALWAYS TREAT YOU LIKE FAMILY More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Sarant Cadillac responded

We're so glad to hear this! Thanks for stopping in and we can't wait to work with you again in the future.

March 30, 2023

Dealership Rating
Employee Rating

Service department is fantastic as usual. Never had a bad experience with Sarant. These guys are professional, courteous and a pleasure to deal with. More

by PC256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Mar 31, 2023

Sarant Cadillac responded

Thanks for taking the time to leave this review! We value your business and look forward to your next visit.

March 28, 2023

Dealership Rating
Employee Rating

Great attitude, love it, kinda like a dentist though you can love your dentist just don’t want to see him or her More

by sherwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Mar 28, 2023

Sarant Cadillac responded

We appreciate the feedback and hope your visit was at least a touch more enjoyable than the dentist! Have a great day!

March 24, 2023

Dealership Rating
Employee Rating

Staff and customer service at service department was great, special thanks to Joyia, Joe, and Gerson. More

by precisewiring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado, Joyia Roper

Mar 26, 2023

Sarant Cadillac responded

We’re so glad to hear that! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joyia, Joe, and Gerson. Thank you for your business and we hope to take care of any of your future car needs!

March 22, 2023

Dealership Rating
Employee Rating

Amazing experience! Tony from the start to end ensured that I had my car serviced in no time! I have no words and every single person I came across was phenomenal! Excel More

by Sabz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Mar 23, 2023

Sarant Cadillac responded

Thank you for the kind words! We're happy to hear that our staff treated you so well during your visit. We look forward to your next visit!

...
11
...

Dealership Inventory (315 Vehicles)

new 2024 Cadillac XT5 car, priced at $56,635
2024 Cadillac XT5
new
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $59,690
2024 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Cadillac XT4 car, priced at $26,900
2021 Cadillac XT4
used
Twilight Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Cadillac CT4-V car, priced at $88,060
2024 Cadillac CT4-V
new
Velocity Red exterior
Manual
Rear-wheel Drive
new 2024 Cadillac LYRIQ car
2024 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Cadillac XT6 car, priced at $64,025
2024 Cadillac XT6
new
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive