Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 11

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

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Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

November 02, 2024

Dealership Rating
Employee Rating

Never disappointed by these folks. Always 5 stars for quality and friendliness. And not just the service department. The sales team, finance, cashiers, as well as the very sweet lady More

by Camel70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Dave greeter

Jan 02, 2025

Sarant Cadillac responded

Hello, I'd like to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager at Sarant Cadillac. Thank you so much for your review and for being a part of the Sarant Family! Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

October 25, 2024

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Warm greeting, prefessional & timely work completion. Communicated future work needed and costs to complete work. More

by DCTC324
Service Price Transparency
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Recommend Dealer
Yes

October 09, 2024

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I have been going to Sarant for years and have never been disappointed. They always do a great job and take care of anything that needs to be done. Never a problem! More

by MattnJan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

September 27, 2024

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Excellent service. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. More

by Schwartziej
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco

September 20, 2024

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JOE MASTRETTA DID A FABULOUS JOB AS ALWAYS AND ALL THE STAFF WERE VERY HELPFUL. More

by GIGUY
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Recommend Dealer
Yes

Other Employees Tagged: JOHN NASSOUR

September 13, 2024

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Dawn was terrific, professional and very helpful. Everyone at Sarant Cadillac is courteous John in Sales, Matt, Dawn & Joe are a good team. More

by ANGELA.LABIANCA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dawn

Sep 16, 2024

Sarant Cadillac responded

Hi Angela, It was wonderful to see you again Angela. Thank you for the positive feedback! Best regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

September 12, 2024

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Employee Rating

Joe and Tony were great! Professional and pleasure to work with, the only issue I had is when the car was returned to me, it had an odor, it smelled like bad hygiene More

by haroldcwolfson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Tony DiGuiseppe

Sep 13, 2024

Sarant Cadillac responded

Good morning, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

September 07, 2024

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Your people were absolutely gross very courteous and very friendly and got my job done very fast thank you for your crew. They’re very special. More

by CASINOGELT
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Recommend Dealer
Yes

September 06, 2024

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I had an exceptional Sarant Cadillac experience with Executive Manager Antonio Centeno and Sales/Leasing Professional Dina Campanaro. Transitioning from my former XT5 to my new XT5 was flawless. I was t More

by RAYARNOLD16
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Recommend Dealer
Yes

August 31, 2024

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Service department is made up of friendly, knowledgeable service reps who work hard to get your vehicle serviced and you happy with the results. I would recommend Sarant to anyone looking for a Cadillac More

by Dan
Service Price Transparency
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Recommend Dealer
Yes
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