Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 4

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Josh Chernault

March 06, 2026

Dealership Rating
Employee Rating

Always a pleasure at Koons Whitemarsh Chevrolet. Josh our service advisor was excellent. Disappointed to see another position eliminated at Koons, their cashier. Just another example of when a bigg More

by edkaybarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons White Marsh Chevrolet responded

edkaybarb, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 25, 2026

Dealership Rating
Employee Rating

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai More

by samuel.p.greenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Koons White Marsh Chevrolet responded

Hi samuel.p.greenfield, thanks so much for rating us so high! Be safe on the road!

February 24, 2026

Dealership Rating
Employee Rating

From the time I dropped off my vehicle I received top notch communication from Josh, my service advisor. He sent pictures, texts, and talked to me answering any questions that I had. This is a great de More

by jbtz0463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

February 23, 2026

Dealership Rating
Employee Rating

Always great to deal with. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. More

by markm1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Feb 26, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 20, 2026

Dealership Rating
Employee Rating

I wrote 3 times! ! All good and the men that welcome you and put the mats In the car are all great! I like your service. More

by mckfreyer
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, George Zahariousdakis, Thomas Howard , Eric King is the bestest ever! He had sold me all my cars for yrs.

Feb 21, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 20, 2026

Dealership Rating
Employee Rating

Great service department Joshua was able to get me in the same day that I called More

by msgc65491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Koons White Marsh Chevrolet responded

msgc65491, thanks so much for rating us so high! Be safe on the road!

February 16, 2026

Dealership Rating
Employee Rating

Very professional service advisors friendly quick and great priced will definitely return in the future More

by Photographyandchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 15, 2026

Dealership Rating
Employee Rating

Josh kept me informed throughout the entire process updates professionally and friendly. He delivered when promised. More

by mattcurry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Koons White Marsh Chevrolet responded

mattcurry5, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 07, 2026

Dealership Rating
Employee Rating

My was stolen and no one informed me until I was ready to pick up my car. More

by jimmyswife_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Howard , Tom and Eric

Feb 11, 2026

Koons White Marsh Chevrolet responded

Kenyonna Samuels, this is a false statement. Your vehicle was towed off of the property after you abandoned it since July. Furthermore, you authorized a repair and then never provided payment for the services rendered. Christian Stark 410-931-8600 ext 27145

Feb 11, 2026

jimmyswife_19 responded

That’s a damn lie! You people knew my car was NOT ABANDONED! Going back and forth with max care for months only to be told I have to pay out of pocket, cool. I gave you people 2 dates as to when I was sending the payment. After sending the first half of the payment and called several times a week later to send the other half only to find out yall did some back door shit and gave my car away 5 months after I sent you people my money is insane! If I abandoned my car why would I keep in contact even away I called to let you ppl know when I would be back in town! Even sent yall money. If it was abandon why would I do that!? EXACTLY! Ain’t shit false I said. I HAVE RECEIPTS But yall will hear from my lawyer. Yall worthless asf!

February 06, 2026

Dealership Rating
Employee Rating

Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

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