Juan Godinez
Juan Godinez at Mac Haik Chevrolet

Juan Godinez

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Juan Godinez

June 27, 2025

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Employee Rating

Vince was a stellar guy to work with and didn’t push anything I wasn’t looking for. He helped me get into a new truck and Mac Haik paid off my current loan and I got an extra 10k! If you’re looking for More

by anthonygage
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mac Haik Chevrolet are glad to have you as a customer. That Great Mac Haik Feeling Antione Burks, General Sales Manager

June 11, 2025

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I’ve brought my car to Mac haik several times for the same problem. They keep saying oh the problem is fixed or oh we can’t find the problem. But my car still having transmission issues. What’s even more More

by DESTINYTRAHAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 14, 2025

Mac Haik Chevrolet responded

Thank you for this feedback, Destiny. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Antione Burks, General Sales Manager, 281-596-6230

May 23, 2025

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Excelente servicio los mejores para atender el personal volvería otra vez sin problema muchas gracias More

by SALDANA170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 18, 2025

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Employee Rating

Juan the service writer was very professional and helpful. It seems like the repair was well done although terribly expensive. Everyone was very friendly! More

by rswells56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

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Employee Rating

Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 14, 2025

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It’s fast and good customer service That is my best service center I ever had More

by ADISUMSSAYE
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Workmanship
Service Time
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Recommend Dealer
Yes

April 11, 2025

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Employee Rating

Juan was very helpful and provided very professional and excellent service. I would recommend Mac Haik to anyone. More

by EYSCHAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2025

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Employee Rating

Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. More

by danield2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

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Employee Rating

They are terrible with returning customer concerns about vehicles. No responses from service or sales department. Some of the worst customer experience I’ve had. More

by ASTRAERALLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vince Swanson Jr , Ellysa Gomez (horrible), Shalisa Nelson (horrible)

February 25, 2025

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Employee Rating

The team is extremely professional and possesses a strong understanding of their work. They consistently demonstrate patience and maintain a high level of courtesy in all interactions. More

by REUVENSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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