Juan Godinez

Additionally, I did not receive any greetings upon entering the establishment. Overall, the atmosphere appeared quite busy, which is understandable. My estimated wait time was approximately one hour, entering the establishment. Overall, the atmosphere appeared quite busy, which is understandable. My estimated wait time was approximately one hour, and I received my vehicle in less than an hour, which was highly satisfying. More

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Service was great and timely . Very helpful and answered all my questions. Will definitely use again Very helpful and answered all my questions. Will definitely use again More

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Great friendly service buying and servicing my truck. We got 1 truck and 1 car and hope to get another soon. Love the staff, everyone is so helpful and willing to go that extra mile for anyone. We got 1 truck and 1 car and hope to get another soon. Love the staff, everyone is so helpful and willing to go that extra mile for anyone. More

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Great service communication great customer service great everything on this dealership i definitely recommend this dealership it was a great experience everything on this dealership i definitely recommend this dealership it was a great experience More

by Robertillo1080 Verified Customer Verified Customer

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Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More

by SMARTSHOPPING6067 Verified Customer Verified Customer

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My first maintenance service scope was not honored. Service advisor initially suggested to postpone trans filter change. During following visit another service advisor suggested that the vehicle is no Service advisor initially suggested to postpone trans filter change. During following visit another service advisor suggested that the vehicle is no longer eligible for trans filter change that came with the first warranty maintenance service. More

by DOM Verified Customer Verified Customer

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Great customer service but definitely recommend anyone come to this dealership with great customer service come to this dealership with great customer service More

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I'm highly disappointed when I came by 9/2 at 8:06PM and Candace M. stated they weren't able to service me for an oil change. I tried calling multiple times before driving from Pearland and no one answered Candace M. stated they weren't able to service me for an oil change. I tried calling multiple times before driving from Pearland and no one answered. There was only one customer that appeared to be checking out in the lobby. I understand you all close at 9 but make it known that you really stop servicing at 8. The only reason I gave a 10 is bc when I arrived the next day, Jorge O. provided great service! More

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I have to start with my sales rep Horace; He is excellent as always. Juan service representative took good care of me getting my vehicle serviced in a timely manner. I arrived late and had a little attitud as always. Juan service representative took good care of me getting my vehicle serviced in a timely manner. I arrived late and had a little attitude but Juan tamed it quickly and redirected me to a better position. I had to leave my vehicle overnight; but I was provided a loaner so I was not really inconvenienced. Thanks for the great hospitality and service. Overall, the dealership was very well represented. More

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Excellent service and communication! Juan was fantastic to work with! Five star experience across the board! Juan was fantastic to work with! Five star experience across the board! More

by agblnco Verified Customer Verified Customer

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