Juan Orozco | Page 8

Getting a new tire Needed a new tire, Corwin ordered one for me. Put the new tire on but I believe they used an air wrench not a torque wrench. I was in a hurry so didn Needed a new tire, Corwin ordered one for me. Put the new tire on but I believe they used an air wrench not a torque wrench. I was in a hurry so didn't question their procedure More

by NANCYANDCAPTAIN Verified Customer Verified Customer

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Warranty Work not done on time. I was badly treated. The truck was not done on time. A one day job took 2 days. Warranty work is still not done. I was not offered or given a loaner v I was badly treated. The truck was not done on time. A one day job took 2 days. Warranty work is still not done. I was not offered or given a loaner vehicle. On 3rd day of work again the vehicle was not done on time. More

by fvlieger Verified Customer Verified Customer

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You have to call them they don’t call you. Had to call multiple times to get an answer of what was wrong with my car. The second day couldn’t get a response until it was to late to get a rental Had to call multiple times to get an answer of what was wrong with my car. The second day couldn’t get a response until it was to late to get a rental. When we bought the car it was through Legacy never again will we purchase a car from Corwin. More

by SHORT.SPENCER99 Verified Customer Verified Customer

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Recall and oil change I brought my truck in for a recall and had a coupon for a oil change and 17 point inspection also tire rotation I’m sure they changed my oil but not s I brought my truck in for a recall and had a coupon for a oil change and 17 point inspection also tire rotation I’m sure they changed my oil but not sure if they did the inspection and I know for sure they did not rotate my tires because I marked them to see and they were still in the same spot as when I dropped my truck off. More

by LKKELLY00 Verified Customer Verified Customer

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Check Engine Light has been erratic over the past 10,000 mil The on-off status of the engine light has been reported prior to the service performance for the past 2-3 services. Because the light has always The on-off status of the engine light has been reported prior to the service performance for the past 2-3 services. Because the light has always been off when I got to you for service (one time I went in because I had the light but it went out by the time I got to your dealership) no action was taken. This time THE ENGINE LIGHT WAS AGAIN OUT WHEN I GOT TO YOUR BEALER SHIP but we included it in the service package. Corrective action was expensive. Action taken was effective as improved engine performance is evident but I wonder if more timely action would have reduced the cost by some of it being covered under warranty. Also savings in fuel cost may have resulted. More

by EMIL.JANN Verified Customer Verified Customer

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Best Experience in Buying a Car Our experience in buying a car from Corwin was so easy with no stress. Very professional with no pressure from sales staff! Best experience ever!! Our experience in buying a car from Corwin was so easy with no stress. Very professional with no pressure from sales staff! Best experience ever!! More

by DUCKY562012 Verified Customer Verified Customer

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They keep my car safe I'm glad someone keeps me informed on what needs to be done to keep my car running safely. I appreciate that the my service record is available. I'm glad someone keeps me informed on what needs to be done to keep my car running safely. I appreciate that the my service record is available. More

by ETACQUA Verified Customer Verified Customer

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Finished the repair a day early! Juan kept me informed of there progress on my repair and finished the repair a day early! I’m very pleased with Corwin Ford and Juan! I will be back f Juan kept me informed of there progress on my repair and finished the repair a day early! I’m very pleased with Corwin Ford and Juan! I will be back for sure! More

by JRAYSPIER Verified Customer Verified Customer

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Service Every time I go there they are very helpful and always let me know what my car needs at that time I either decline or accept depending on the matter! Every time I go there they are very helpful and always let me know what my car needs at that time I either decline or accept depending on the matter! More

by Redamus2004 Verified Customer Verified Customer

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Good service and communication. Got me in before scheduled appointment. Kept me informed of issues, and got problems fixed in one day. Wish that someone in service would answer th Got me in before scheduled appointment. Kept me informed of issues, and got problems fixed in one day. Wish that someone in service would answer the phone instead of usually having to leave a message, but they do call back. Unhappy that my 2018 F-350 was out of commission for 10 days, but that is more of a reflection on Ford for a faulty fuel pump than it is Corwin. Yes, I could have gotten a loaner, but not one that would pull my trailer. More

by CAPRIOLEGOATS Verified Customer Verified Customer

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