Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems | Page 33

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of Judy Deems

November 01, 2024

Dealership Rating
Employee Rating

Judy was great! Top notch customer service and very friendly. Always a good time whenever I have to step in the dealership. More

by Mxcnrhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Judy provided you with top-notch customer service and made your visit enjoyable. We strive to create a friendly and welcoming environment, and it's great to know that your experiences with us reflect that. We look forward to seeing you again soon!

October 31, 2024

Dealership Rating
Employee Rating

Judy was pleasant and helpful. Toyota was able to remedy the issue with the car. More

by SHARNELE21
Service Price Transparency
Service Time
Recommend Dealer
Yes
Oct 31, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Judy was helpful and that we were able to resolve the issue with your car. If you need any further assistance, feel free to reach out. We appreciate your support!

October 29, 2024

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Alway a pleasure to deal with from Judy to the entire team Very professional and knowledgeable. More

by DEEBOB84
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with Judy and the team. Our goal is to provide professional and knowledgeable service to all our customers. We appreciate your feedback and look forward to assisting you again in the future!

October 27, 2024

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Employee Rating

When I walked in Judy Deems called me over and I sat down at her desk she explained what was going to be done. She was very kind. I waited for the service to be done then she came over when it was doné and w More

by Csantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

DCH Wappingers Falls Toyota responded

It’s wonderful to hear about your experience with Judy! Her kindness and clear communication really make a difference. Thank you for sharing your feedback, and we look forward to serving you again!

October 25, 2024

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dch is the most pleasant dealer ship. everything is a no hassle and a breath of fresher air. please keep up the the great work. More

by DONNAANNHANRAHAN23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Loosmane Dessources

Oct 25, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your experience with DCH has been refreshing and hassle-free. Providing a welcoming, stress-free environment is what we strive for. We look forward to serving you again—thanks for being part of the DCH family!

October 23, 2024

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Friendly staff and clean waiting room the wait was a bit longer than normal but it was ok More

by EDWARDS.DOREEN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you found our staff friendly and the waiting room clean. We appreciate your patience and understanding regarding the wait time. We look forward to serving you again!

October 23, 2024

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Very considerate all around. They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments com More

by maryjoross
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad our team could accommodate you and make your experience positive. Your feedback about our service means a lot to us!

October 22, 2024

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Employee Rating

Excellent job. Judy is a wonderful professional. She explains all the issues in great detail and offers you the best Toyota offers. Great place to wait for your s More

by barranco57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had a great experience! Judy truly is an asset to our team, and we’re glad you appreciated her detailed explanations and service. Thank you for your kind words, and we look forward to seeing you again!

October 21, 2024

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It was seemless making an appointment, the service I received was great, and my car was finished within 1 hr. I highly recommend this dealership! More

by suzi0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Oct 21, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear that your appointment process was seamless and that you received great service. Your recommendation means a lot to us, and we look forward to seeing you again!

October 18, 2024

Dealership Rating
Employee Rating

Extremely courteous and polite. Explained each process in detail. Appreciate the area provided for customers to wait for vehicle to be serviced. Provided clear and concise informati More

by NANABUBBA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. It’s our goal to keep you informed and comfortable during your visit. We appreciate your feedback and look forward to serving you again in the future!

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