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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems | Page 34

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
351 Reviews
4.7

351 Reviews

Write a Review

351 Reviews of Judy Deems

November 10, 2024

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Employee Rating

It was an excellent experience considering that it is the first time I have taken my car to this dealer. More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

DCH Wappingers Falls Toyota responded

Thank you for choosing us for your first visit! We're thrilled to hear you had an excellent experience and look forward to helping you again in the future!

November 08, 2024

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Employee Rating

I had a serious issue with my 2022 Tundra Motor. Judy in service got my Truck in the next day to start repair. Your service department along with your technicians are true assets to your company. More

by Nickhock
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We're so glad Judy and our service team could quickly address the issue with your Tundra. We truly appreciate you and your family's continued trust in us and look forward to serving you for many more years!

November 07, 2024

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I am very pleased with the service. It is excellent and handled in a professional manner. More

by VIVIANGARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Nov 07, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear you’re pleased with the service and the professionalism of our team. We strive to provide the best experience every time, and your satisfaction means the world to us!

November 07, 2024

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Employee Rating

The worst dealership in all United States it’s Wappingers Toyota. They rip people off. I bought rear springs for 2013 Toyota sienna was $240 each and shocks for the back was 115 each then I called Kingston More

by johnyslice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Andrew Bartko, Lauren Fusaro , All of them are the same

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Nov 07, 2024

DCH Wappingers Falls Toyota responded

We're truly sorry to hear about your experience. We take customer concerns seriously, and your feedback helps us improve. We’d like to learn more about your situation and work to resolve this. Please reach out to our customer service team at 845-202-3912 so we can look into this further and address your concerns. Thank you for bringing this to our attention.

November 06, 2024

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Employee Rating

Judy does an excellent job and is extremely professional. She always goes above and beyond. More

by NINJA88888
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so happy to hear that Judy continues to provide excellent and professional service while going above and beyond. We truly appreciate your kind words and are grateful to have her on our team. We look forward to serving you again!

November 06, 2024

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Employee Rating

I scheduled the appointment online for recall work to be performed. I enjoyed a cup of coffee and I was able to continue my workday in the waiting area with wifi service available. The work was performed More

by KJABCUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 06, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear you had a positive experience with us. It’s great to know that our online scheduling, comfortable waiting area, and quick service made your visit convenient and productive. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 05, 2024

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Employee Rating

I appreciated that Judy stuck to the purpose of my visit. No sales tactics at all More

by Dawn Bivins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

DCH Wappingers Falls Toyota responded

Dawn, thank you for your feedback! We’re so glad to hear that Judy was able to focus on your needs and provide a straightforward, no-pressure experience. We truly appreciate your trust and look forward to assisting you again in the future!

November 02, 2024

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Employee Rating

My service has always been done well on my car. I can trust that the car is well taken care of so my family and I are safe. Customer service area is clean, the staff are professional and always doi More

by nabconklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera , Patrick Hennigan

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Nov 02, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with our service team and that you feel your car is well taken care of. Your family's safety is our top priority, and we're glad our staff keeps you informed throughout the process. We appreciate your trust and look forward to continuing to serve you at DCH Toyota!

November 01, 2024

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Employee Rating

Great dealership! Great service . I have two cars I bought from these folks and they have always been good to us. More

by steveschwartz1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Lauren Fusaro

Print
Nov 01, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear about your positive experiences with our dealership and service. It's wonderful to know that you trust us for both of your cars. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 01, 2024

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Employee Rating

I WAS VERY PLEASED WITH THE SERVICE AND the professional way they handled my vehicle More

by FAETSCHG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 01, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you were pleased with our service and the professional handling of your vehicle. Our team is dedicated to providing top-notch care, and it's great to know we met your expectations. We look forward to serving you again!

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