Julie Ramirez | Page 47

I purchased a new Tundra from Sierra Toyota and drove nearly 2 hours to pick up the vehicle. Julie and Eric communicated with me politely and proactively for months leading up to the point where a Tundr nearly 2 hours to pick up the vehicle. Julie and Eric communicated with me politely and proactively for months leading up to the point where a Tundra was available, and answered all my questions. When someone backed out of an allocation, I received a call within minutes and was able to place a refundable deposit on the Tundra. Pricing was extremely transparent and listed at MSRP, with absolutely no dealer add-ons or hidden adjustments. We were able to speak openly about the best option for my current vehicle (trade-in vs. sale), and again, there was no game-playing or deception. When it came time to purchase the vehicle, the dealership experience was amazing. Julie was extremely polite and helpful and worked quickly to get paperwork started. We chose not to purchase gap insurance or an extended warranty, and our decision was respected without unwarranted questions or sales tactics (which was extremely refreshing). Last, the paperwork with Scott took maybe 10 minutes to complete. Again, no hard-pressed sales tactics or up-selling - the whole experience was respectful dialogue between a seller and purchaser. Overall, this was an excellent experience. Even though Sierra Toyota is ~2 hours away, I will absolutely speak with them when it’s time to purchase a new vehicle. More

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Do not hesitate to buy from Sierra. After talking/dealing with probably 20 dealers/sales people, we knew we found a GREAT one from the first contact with Julie at Sierra. She was forthr After talking/dealing with probably 20 dealers/sales people, we knew we found a GREAT one from the first contact with Julie at Sierra. She was forthright, timely, answered every question and was NEVER “pushy”. We did end up buying a vehicle and the entire process couldn’t have gone more smoothly. To save us time, she gathered information in advance so that most of both our trade-in and new vehicle paperwork had been started saving us time even though she didn’t know if we were going to buy the vehicle or not. . The BEST service EVER with a car dealership‼️ More

by NEALYX2 Verified Customer Verified Customer

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Thank you Julie for all your help and patience when I had a billion wants and questions. The staff was awesome. Didn't push when I declined some things that they offered with my truck. Will surely buy anoth a billion wants and questions. The staff was awesome. Didn't push when I declined some things that they offered with my truck. Will surely buy another vehicle from here in the future. More

by JGERBIG63 Verified Customer Verified Customer

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I'm so thankful to Sierra Toyota. From the day that I put the deposit down on a my Rav4. This dealership and all the employees that helped me to purchase this car, to it's first maint From the day that I put the deposit down on a my Rav4. This dealership and all the employees that helped me to purchase this car, to it's first maintenence. I'm extremely grateful and thankful. I could not be any more happy with my car. I love my Car and this dealership. Thank you all so much! More

by NORMANAVARRE Verified Customer Verified Customer

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Great service and a no pressure sale. It took less than an hour to complete the process to buy my new 2022 Tundra It took less than an hour to complete the process to buy my new 2022 Tundra More

by CHRISMELTON67 Verified Customer Verified Customer

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Quick, easy, & painless. The process was smooth and easy was able to get everything done online. The process was smooth and easy was able to get everything done online. More

by Jonathan Diaz Verified Customer Verified Customer

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Very easy to deal with. Lynn and Julie were did an outstanding job getting the truck I wanted. Lynn and Julie were did an outstanding job getting the truck I wanted. More

by FLY2LOWMICKEY Verified Customer Verified Customer

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People are helpful and friendly. Their estimate on cost is always on target. The waiting area is comfortable also. Their estimate on cost is always on target. The waiting area is comfortable also. More

by s Verified Customer Verified Customer

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I want to start by saying this was the best car-buying experience I’ve ever had. I called every dealer in Arizona looking for a specific combination of color, trim package, and features. Every other deale experience I’ve ever had. I called every dealer in Arizona looking for a specific combination of color, trim package, and features. Every other dealer tried to pressure me into buying something else that they had in stock and told me there was no way I would get what I wanted. Not here! I talked with Julie Ramirez and not only did she tell me she could order what I wanted, but she didn’t try to pressure me into getting something else. From the first day I called her to the day I left with my dream vehicle, I felt valued and cared for as a customer. I was a little unsure about driving 3 hours from Phoenix just to pick up a vehicle, but this is one of the few dealers that are NOT doing dealer markups on their vehicles. I’d do it again in a heartbeat. I HIGHLY recommend Sierra Toyota and Julie and Eric as salespeople. More

by Macuser23 Verified Customer Verified Customer

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We have been looking for a truck for about 2 years and Julie was very patient with us, showing us many different models and doing the work up so that we would know the cost. Even though we changed our min Julie was very patient with us, showing us many different models and doing the work up so that we would know the cost. Even though we changed our minds often she continued to sport a smile and wait until we finally decided to buy. She was patient and kind and kept looking for just the right truck for us. More

by bclamon Verified Customer Verified Customer

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