Julien Allinder | Page 18

Wonderful dealership to work with. Immediately greeting by Jason with a friendly handshake and genuine care to assist.. From beginning to end of my purchase, the group of gentleman tha Immediately greeting by Jason with a friendly handshake and genuine care to assist.. From beginning to end of my purchase, the group of gentleman that I worked with were professional, friendly and courteous with a personalized approached to the sale. Thank you to Jason Kieth, Shane Defoor, Monte Burney and Jullien Alinder for making the process a smooth and pleasing experience. More

Report | Print

From the beginning, Toyota of Cleveland was wonderful to work with!! I found the exact car I wanted, at a good price with low miles and inquired online late Monday evening. The next morning, Macy called me work with!! I found the exact car I wanted, at a good price with low miles and inquired online late Monday evening. The next morning, Macy called me and I told her I was highly motivated and wanted the car. And would fly in Friday am to pickup. After we got the numbers, I was set up with Demetrius aka Big D to help me finalize the sale! He was wonderful to work with! Super laid back and easy going which was so refreshing after dealing with all kinds of sales people across the southeast in search of a car! By Wednesday, the finance manager Julien was getting everything finalized for me! It was all super quick and easy. I was very upfront with Big D and Julien that I wanted to get this done quickly and easy, and they honored this! I told them I would fly in super early Friday AM and wanted to have everything ready to go as I had to get back on the road home for a 7hr drive! Demetrius was at the airport at 9a in my new car to pick me up!! He was so nice and hospitable, felt like I knew him for years. Once we got to the dealership, I signed some more paperwork and met with Julien to finalize everything while Demetrius topped my new car off with gas! Once they handed over the keys with a nice Toyota Emergency Roadside kit as a parting gift…they had me ring the bell and everyone clapped and congratulated me on my new car! I was there no more than 30 mins to get this deal done! I will be singing the praises of this dealership for many years to come! Fantastic experience all around!! More

Report | Print

Our overall experience was excellent. We showed up expecting to be mobbed by several of the individuals working there, but were able to walk all around the lot on our own picking out cars We showed up expecting to be mobbed by several of the individuals working there, but were able to walk all around the lot on our own picking out cars we liked - already planning on a Highlander. When we got back to the main office, we were greeted by Kenny Jones. He was very accommodating, not the least bit pushy, and rode us around to check out and try several different vehicles. He was very personable, listened to what we said and answered all our questions. After we picked the car, filled out all the paperwork (which, obviously, was the worst part with what seemed like hundreds of documents to sign), he stayed with us to ensure we had our phones pared with the new vehicle, and was very willing to help us understand the buttons and screen. Our experience with Julien Allinder went great. I was planning on not obtaining any further warranty coverage, but he explained very well what was available and all a la carte. We chose the couple we felt would benefit us the most, and the rest went smoothly. More

Report | Print

Great Experience with all of the staff that worked with me to purchase my new car. Matthew, Stockton, Tyler & Julien were all great from the moment I arrived until I left with my new car. I will definitely me to purchase my new car. Matthew, Stockton, Tyler & Julien were all great from the moment I arrived until I left with my new car. I will definitely recommend this dealership to anyone wanting to purchase a new or used car! Thanks guys for a job well done! More

Report | Print

Nathan Walker and his administrative and support team are, in a word, exceptional. From car shopping through the building and transport of our new Camry Hybrid XSE, Nathan could not have been more knowle are, in a word, exceptional. From car shopping through the building and transport of our new Camry Hybrid XSE, Nathan could not have been more knowledgeable and supportive. His delivery of the vehicle was coherent, thorough, patient and, again, highly knowledgeable — especially on the concerning the car’s advanced electronics and safety features. Than you, Nathan and the entire Toyota of Cleveland team! We are confident to the max in your after-sale support. More

Report | Print

Their service was helpful, friendly, and answered every question I had. As a woman purchasing a car alone, they did a great job of treating me as an equal and informed consumer. I will definitely buy from question I had. As a woman purchasing a car alone, they did a great job of treating me as an equal and informed consumer. I will definitely buy from them again, as well as refer any friends searching for a vehicle! More

Report | Print

They were nice trustworthy didn't mind that we had our kids. And we're very informative about the car we bought. kids. And we're very informative about the car we bought. More

Report | Print

Josh was great in helping me decide on and locate the Tacoma I wanted. Kept me updated and even delivered it to my house Dealership staff was also friendly and efficient. Will repeatedly recommend bot Tacoma I wanted. Kept me updated and even delivered it to my house Dealership staff was also friendly and efficient. Will repeatedly recommend both Toyota of Cleveland and Josh Howard in particular. More

Report | Print

Jeremy Cox did an outstanding job demonstrating his product knowledge and made personal connections throughout the car buying process! Julien Allinder then made a smooth transition from the sales floo product knowledge and made personal connections throughout the car buying process! Julien Allinder then made a smooth transition from the sales floor to complete the process with detailed explanations to provide the package that was right for me! More

Report | Print

I don’t usually enjoy the car buying process but Jason and Tyler actually made it painless, maybe even enjoyable, Did not feel pressured, felt like they understood my needs, and they were courteous and p and Tyler actually made it painless, maybe even enjoyable, Did not feel pressured, felt like they understood my needs, and they were courteous and professional. More

Report | Print