Junior Avila | Page 5

First you enter the parking lot, no visible signs to guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from th guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from the lady at the entrance. No happy colors in waiting area. Very open wasted. And the service room so tight and small. Other than that Paul & another experienced guy at parts are amazing. Mitsubishi needs little more prestige to keep your reputation back up. You have a great product but your dealer and service needs a better look and more carrying staff. More

by HITASPMAIL Verified Customer Verified Customer

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Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others Mitsubishi and this dealership to others More

by LOUISAQUILER Verified Customer Verified Customer

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Very helpful. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. More

by rob55c Verified Customer Verified Customer

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Excellent service was provided. I highly recommend having your vehicle serviced at Universal Mitsubishi. Thank you. I highly recommend having your vehicle serviced at Universal Mitsubishi. Thank you. More

by WILBER654321 Verified Customer Verified Customer

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Andy was a god send an absolutel angel. He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major r He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major raise ! Don't Lose him ! More

by JEANNIAROBINETTE Verified Customer Verified Customer

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Always a grate experience with Paul at the service department of Universal Mitsubishi in Sherman Oaks! department of Universal Mitsubishi in Sherman Oaks! More

by WALTER Verified Customer Verified Customer

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Really good costumer’s service from everyone on field I love this place thank you for you support love this place thank you for you support More

by GONZALEZRINA323 Verified Customer Verified Customer

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Before I took my car in I called and spoke to Paul. He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was res He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was resolved in a fast manner. I will definitely come back here for any car issues. More

by SEBOO Verified Customer Verified Customer

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Professional, fast and kind. They made the experience painless and were a pleasure to work with. They made the experience painless and were a pleasure to work with. More

by jeremycloe Verified Customer Verified Customer

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Paul and the whole team were excellent with the service provided got everything done on the same day. provided got everything done on the same day. More

by randyespinosa Verified Customer Verified Customer

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