Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 4

Service Advisor

Universal Mitsubishi

Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401

4.8
293 Reviews
4.8

293 Reviews

Write a Review

Dealership Experience

26 yrs, 8 mos

Industry Experience

27 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

293 Reviews of Junior Avila

June 16, 2025

Dealership Rating
Employee Rating

Fast, friendly, and efficient service! My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal More

by CARLCOOKSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

June 12, 2025

Dealership Rating
Employee Rating

Thanks for the service! Easy to schedule and fast. Very friendly and explained everything! Thanks again! More

by marianamonticelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

I had such a great experience with Armen; I’ll be back again! The entire staff was wonderful, knowledgeable and helpful! More

by DDALUISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

I often have to pause and think on how to respond to a review. In this case you made it simple... THANK YOU! Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 25, 2025

Dealership Rating
Employee Rating

Great service I can always Depend on Mitsubishi found the problem, expeditiously and fix my vehicle More

by TZULIMIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you for chooising Universal Mitsubishi the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 23, 2025

Dealership Rating
Employee Rating

Thank you so much for your service always is professional and good 😊 the workers are very professional thank you so much More

by Gisela Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

March 31, 2025

Dealership Rating
Employee Rating

Ver straight forward and professional to deal with. Very happy with the results of the service. More

by GCHERNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

March 29, 2025

Dealership Rating
Employee Rating

Paul, the service manager and his team did an amazing job on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I More

by Barbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

March 24, 2025

Dealership Rating
Employee Rating

paul and everyone else at the dealer were great to deal with and wil go again More

by 4legz20toez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2025

Dealership Rating
Employee Rating

Nice experience with helpful people. Probably the most straightforward buying process I have ever been through. More

by CJS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 12, 2025

Dealership Rating
Employee Rating

Great customer service! Armen and his team always check any possible issue of my car. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

...
4
...

Dealership Inventory (153 Vehicles)

used 2023 Nissan ARIYA car, priced at $18,981
2023 Nissan ARIYA
used
Black Diamond Pearl exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $35,042
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $37,957
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
used 2020 Kia Sportage car
2020 Kia Sportage
used
Snow White Pearl exterior
Automatic
Front-wheel Drive
new 2027 Mitsubishi Outlander Sport car, priced at $22,877
2027 Mitsubishi Outlander Sport
new
N/A exterior
Automatic
Front-wheel Drive
used 2020 MINI Convertible car
2020 MINI Convertible
used
Gray exterior
Automatic
Front-wheel Drive