Justice Goodner | Page 18

Great experience. Austin went above and beyond in every way. Thank you so much to Austin and the entire staff. Austin went above and beyond in every way. Thank you so much to Austin and the entire staff. More

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This is the 7th time my family and I have purchased from Toyota of Cleveland. All I can say is they are the same every time we have been there. The courtesy they show their customers is outstanding!!! Toyota of Cleveland. All I can say is they are the same every time we have been there. The courtesy they show their customers is outstanding!!! From the service department all the way to the entire management staff I could not ask for better service. And a special shout out the Mike “Iceman” Burr!! You did an amazing job and it was great talking to you about everything from our purchase to your trip to Japan. I recommend this establishment to everyone. More

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Mike “Iceman” was absolutely phenomenal! Please go see him as he is very professional and courteous. Toyota of Cleveland and Mike has definitely earned my business and I will be a customer f Please go see him as he is very professional and courteous. Toyota of Cleveland and Mike has definitely earned my business and I will be a customer for life! Thank you! More

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From the time we drove on to the lot and met one of the salesman by the name of John Stanesic, we knew we were in the right place. He introduced himself and let us know he would be happy to answer any ques salesman by the name of John Stanesic, we knew we were in the right place. He introduced himself and let us know he would be happy to answer any questions. He respected our space and let us look in peace. He stayed close by and was there when we needed him. We had just left other dealerships due to the high pressure sales that made us feel like we were road kill and they were buzzards flying around ready to make a dive. John made us feel at ease and even went out of his way to make our disabled daughter feel a part of the process and that her questions were important as well. We purchased a Toyota 4 runner and John and the Sales Manager, Shane, went above and beyond to make sure it was what we wanted. They made it stress free as if we were sitting down at a table with family. From the beginning to the end we could not of been happier. I highly recommend Toyota of Cleveland and their team. Thanks again John for helping us find the right 4x4 for our family. It was definitely worth the drive from Chatsworth. More

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It was a great experience! Everyone that we came in contact with was very friendly and helpful!! Michaela Timberlake and Tyler Gibson were our sales consultants. They were both Everyone that we came in contact with was very friendly and helpful!! Michaela Timberlake and Tyler Gibson were our sales consultants. They were both great! Tyler ended us helping us a bit more because Michaela had another customer when we came in. Tyler was very knowledgeable and so easy to work with! He was awesome! I would also like to mention Shane Defor, Joey Abdullah and Justice Goodner. They each helped in making our buying experience GREAT! More

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They made the whole experience easy and pretty stress free! They communicated well and made sure I left satisfied with my choice! free! They communicated well and made sure I left satisfied with my choice! More

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Great experience all around! Isaiah was extremely helpful from start to finish. Every employee I interacted with was lovely. I highly recommend this dealership to anyone in the m Isaiah was extremely helpful from start to finish. Every employee I interacted with was lovely. I highly recommend this dealership to anyone in the market for a vehicle! More

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Great experience with Tyler and Justice with buying a great used RAV4. Tyler was very knowledgeable on all trim models of the RAV4 and helped me make a decision on which one I want to get that would be r great used RAV4. Tyler was very knowledgeable on all trim models of the RAV4 and helped me make a decision on which one I want to get that would be right for me. Tyler and Justice made the process very smooth and were upfront and honest with everything during the entire process. Also brought it in for the 5k mile service and Angelia helped me get that squared away and the mechanic, Andrew had also sent me a video to my phone showing me exactly what he had done for the service. I will definitely come back to Toyota of Cleveland in the future when it’s time for my next vehicle. Can’t say enough good things about these guys. More

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Fidel was super helpful in making the whole process as smooth as possible. He went out of his way to make sure we were satisfied and got the car we wanted. Shane and Justice were extremely helpful as well smooth as possible. He went out of his way to make sure we were satisfied and got the car we wanted. Shane and Justice were extremely helpful as well. I would recommend this team and Toyota of Cleveland to anyone. Their hospitality and generosity is unmatched! More

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Helped me get a new car quick and very easily, not a single problem occurred. single problem occurred. More

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