Extreamly friendly, knowledgeable, and helpful without being overly aggressive or pushy. Nice selection of new Jeeps to choose from. Best car buying experience. Thanks for the help in choosing the correct new Jeep for me!
I have bought several cars from Klaben and keep coming back. They treat you with respect and always friendly. I recommend Justin Bolen he is the best !!!!
"Jeep Cherokee Outlander "
Great dealership with outstanding employees, Steve, Justin and Brian. My wife and I have been satisfied with the vehicles we have purchased and leased since 2001. We have been highly satisfied with the employees we have dealt with over the years.
"appropriate assistance, "
At Dec 30th, we received assistance and time to learn about operating the Pacifica. We tried to absorb the much info quickly. I drove the Pacifica home that evening. We returned a few days later, for the more in-depth training, that our late arrival to Klaben didn't allow. For a simple mind like mine, this training was necessary. We feel good about this dealership and may purchase another car from them in the future.
"Quick, easy, friendly, service! "
Our expience with this dealership and with Justin has been one of the best experiences I had buying a car. I first found the car on the website and was immediately contacted by Justin after inquiring about the vehicle. Living an hour away it was very convenient to emaIl back and forth before making a commitment to make the drive. Before we arrived we pretty much had the deal worked out which made the entire process that much easier. We weren’t sure if we were going to be able to take the car home that day, but, Kim from finance handled all the paperwork super efficiently and Justin made sure we had everything we wanted taken care of in the car, and the guys in service worked quickly so we were able to drive off the lot that day. Everyone was really friendly and the experience was wonderful.
"Goes the extra mile"
Justin spent a lot of time with me discussing buying new, used, and leasing.
My best option was used. Then we spent time on the computer of what they had and what was coming in. We found my truck on a lift in the service department being certified. The next day I came back to test drive not only did it drive well I couldn't tell it from a 2018. I only had one surprise when I brought it home I discovered it had no CD player. I thought that would be standard . Justin told me today everybody hooks there cell phone to it.
Wife was a little upset because she listens to books from the library. And really liked that feature. Otherwise I'm very satisfied.
"Justin Is The Best!"
From the first.email contact Justin was responsive and professional. He was the consummate salesman who knew everything about the car. We felt comfortable we could trust Justin. We definitely recommend Justin and Klaben!
"GREAT experience "
Drove 3 hours from Michigan- Dealing with Justin made the whole experience very easy. Would absolutely work with Justin and everyone in the future. Absolutely recommend.
"Great experience very knowledgeable staff!"
Justin was great! Very attentive every step of the way! Great deals, explained all details, gave me a variety of payment options to help me!
"Jeep Grand Cherokee 4x4"
My Husband and I purchased a 2018 Jeep Grand Cherokee and couldn’t be more pleased with our new vehicle and our service at this location!