Justin Chretien | Page 27

Toyota of Cleveland will always have my business! I have now bought two vehicles from them and they always treat us with the upmost respect! now bought two vehicles from them and they always treat us with the upmost respect! More

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Great experience I visited the Toyota of Cleveland dealership without the intention of purchasing a vehicle. I had been looking for a new 2019 Toyota Tacoma in the qu I visited the Toyota of Cleveland dealership without the intention of purchasing a vehicle. I had been looking for a new 2019 Toyota Tacoma in the quicksand color. I'm not sure how many emails I had sent out inquiring about Tacomas to other dealerships. I just know there were many. Additionally, I had visited other Toyota dealerships. After my interactions with the sales staff in Cleveland, I decided to purchase a new Tacoma. More

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Truly great experience today. Mason was very down to earth and easy to work with. There was no pressure or rush to make a decision. Would recommend to anyone looking for a vehicle. earth and easy to work with. There was no pressure or rush to make a decision. Would recommend to anyone looking for a vehicle. More

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Knowledge Salesman was most product knowledgeable I have had. The dealership bent over backwards to earn my business. I have bought from this dealership before Salesman was most product knowledgeable I have had. The dealership bent over backwards to earn my business. I have bought from this dealership before and will again. More

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Not your old time car dealership !! You remember how it was, the sales person descended upon you. Then asked how much you wanted to spend or what the monthly payment was you could affor You remember how it was, the sales person descended upon you. Then asked how much you wanted to spend or what the monthly payment was you could afford. then you had to meet the manger who grilled you and then wound up getting mad and walked out vowing never to visit that place again. But most of them were like that. So here we have a no pressure bunch of folks who want to sell you a car. The price is stated up front, and then you have to decide what YOU want to do. Everything was upfront, no stress. Dylan Tanos took great care of me and the whole thing was very smooth. Even smoother than those GUYS AT CarMax. Will be back !! More

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Awesome customer service. We were treated so kindly and professionally. Although, they did not have the car on the lot that I wanted they searched for it and found it at anoth We were treated so kindly and professionally. Although, they did not have the car on the lot that I wanted they searched for it and found it at another dealership and brought it to Cleveland for me. I had requested a certain color and a certain model and they were able to find it for me in one day. We had an added feature put on in the service department and they could not have been nicer. The wait time was extremely reasonable. I would recommend this dealership to anyone. More

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A TRULY EXCEPTIONAL DEALERSHIP WITH TRULY EXCEPTIONAL PEOPLE We had been looking for a Land Cruiser we could afford for several years but even the used ones we could afford had way too many miles for us to deal We had been looking for a Land Cruiser we could afford for several years but even the used ones we could afford had way too many miles for us to deal with. So, we asked for some Divine Guidance about whether to keep looking. We had a new Toyota and were well pleased with it, so we went on with our lives. Then one night, out of the blue, I picked up my phone and did a search for Land Cruisers for sale. Cars.com popped up with Toyota of Cleveland's amazing list of Land Cruisers! Well, ok, then! It's all history from there. We jumped in the car the next morning and headed to Cleveland. We were greeted by Justin Chretien and Stockton Coffey. We found a new one just like we wanted and negotiated a friendly deal with no pressure, no hassle and no boxing gloves. It was the most pleasant experience! They followed through every step with down-home professionalism and we drove away happy! You will too! Thank you, Lord, Stockton, Justin and Timothy! More

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Honesty So far they have been very good at doing what they say. Never felt rushed. If Dylan didn't have an answer to my question he asked until he found an a So far they have been very good at doing what they say. Never felt rushed. If Dylan didn't have an answer to my question he asked until he found an answer. More

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Very respectful without the high pressure to buy now. A very good experience. Was given a fair amount on trade in based on kbb. Had previously looked up the trade in value range and was given what was r A very good experience. Was given a fair amount on trade in based on kbb. Had previously looked up the trade in value range and was given what was recommended. Was not low balled on trade in, plus made sure all incentives were given, being military retired. This will be our 3 rd Prius, and if performs like our last one at 170,000+ miles, looking at many years of enjoyable driving. More

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Wonderful experience, second purchase! Purchased a car 10 years ago there and this time we traded that car for a new RAV4 because I wanted the same quality service and treatment and I wante Purchased a car 10 years ago there and this time we traded that car for a new RAV4 because I wanted the same quality service and treatment and I wanted to deal with the same salesman. It was a great experience again! More

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