Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 6

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
151 Reviews
4.4

151 Reviews

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151 Reviews of Justin Cottone

August 14, 2025

Dealership Rating
Employee Rating

The guy charge me for parts and he never call me back yet. He told me he is going to call me once a part arrives. He just use an ink pens and paper and at the end he forgot everything. Iam still waitin More

by meg_nath346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 11, 2025

Dealership Rating
Employee Rating

Hi I like work you did my Toyota I am very happy I thank you More

by farahsamatar12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2025

Dealership Rating
Employee Rating

Always pleased with the service. I appreciate how the service reps and techs will take the time to answer all of the questions I may have. More

by gotribe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 02, 2025

Dealership Rating
Employee Rating

Very efficient care. Explained the service and advised us on future care. Thanks JustIN!!!!! We look forward to returning. More

by cjfdmccrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Friendly and efficient!

July 31, 2025

Dealership Rating
Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2025

Dealership Rating
Employee Rating

When I scheduled by phone, I was told tire rotation and oil change. It turned out to be more than that and a longer wait. Plastic seat cover and paper floor mat were left in my car. More

by clpetryshyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 28, 2025

Dealership Rating
Employee Rating

In and out in less than an hour so I was very happy with that aspect of things so we will be back. More

by jtweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 23, 2025

Dealership Rating
Employee Rating

Great service. They always deliver. Would recommend to anyone wanting to service their Toyota. Very well run. More

by whit9292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2025

Dealership Rating
Employee Rating

did not explain the price of anything beforehand! i did not know some of the things done were optional. came out with a $500 bill! More

by cllimbert3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

July 19, 2025

Dealership Rating
Employee Rating

Listened to what we wanted, found it at another dealer and traded them for it. Easy to work with and convenient location More

by craigmokma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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