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Justin Gersonde
Justin Gersonde at Russ Darrow Toyota of West Bend

Justin Gersonde

Sales Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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3 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

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3 Reviews

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3 Reviews of Justin Gersonde

May 14, 2025

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Employee Rating

The steering column adjustment has an issue that I brought to the attention of the sales person before I ever put the car in gear after the purchase. I requested a call after I tried the non mechanica More

by PAUL.KWIECIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Neven Stojsavljevic

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May 17, 2025

Russ Darrow Toyota of West Bend responded

Paul, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

February 26, 2025

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Employee Rating

Always a friendly and helpful experience. If there is a problem they always come through and make it right. Love the store! More

by LWEISS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Seth A Tearney, Rob Martin, Jordan Seagren, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli, Nick Inman

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Feb 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

February 10, 2025

Dealership Rating
Employee Rating

Very honest and fair. Very easy to work with. Thank You. Would go back and recommend to others. More

by PSK2355
Recommend Dealer
Yes

Other Employees Tagged: Travis Schubert

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Feb 10, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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