Karen Carofano
Service Manager
Toyota of Wallingford
859-861 North Colony Road
Wallingford, CT 06492
128 Reviews
Write a Review128 Reviews of Karen Carofano
December 26, 2025
Anthony Baur was my salesman and he was great. He worked very hard to find the right new vehicle for me. He patiently listened to what I wanted in a vehicle and what my budget was and was able to He worked very hard to find the right new vehicle for me. He patiently listened to what I wanted in a vehicle and what my budget was and was able to find the perfect vehicle for me. I went in thinking I was buying a 4Runner but left with a 2026 Tundra, 1794 edition. We looked at and test drove many different vehicles. Even when Anthony left on vacation, he stayed in touch with me making sure everything was going smoothly. ALL the department heads were friendly and patient also. Edward Mayzler who handles the financial paperwork and warranty options was great. Jon Petro who is the Team Captain, was just as fantastic as everyone else. He took care of all the final details while Anthony was away on vacation. He didn't miss a beat. Even my last Service Advisor, Mark, came out to say hi and check out how my experience was going while I was testing different vehicles. Steve and Paul Zion should be very proud of the dealership they have spent years building. The new building is absolutely fantastic! I've only been going there for a few years but they treat me like we've grown up together. This great team and dealership has a friend and customer in me for a lifetime! Thank you everyone! More
Other Employees Tagged: Steve Zion Sr, Jon Petro, Paul Zion, Edward Mayzler, Anthony Baur
December 04, 2025
great dealership, clean and personnel willing to help you. did not purchase my Toyota GR 86 here but decided to have service here. I bought a 2024 Toyota Rav4 Hybrid and servicing it in Wallingford. you. did not purchase my Toyota GR 86 here but decided to have service here. I bought a 2024 Toyota Rav4 Hybrid and servicing it in Wallingford. More
Other Employees Tagged: Justin Graham was my service guy ,5 Star
December 03, 2025
Great people willing to work within your means and get you the best deal possible. you the best deal possible. More
Other Employees Tagged: Preston Studley
August 20, 2025
Toyota of Wallingford is hands down the best, most professional dealership I have dealt with to date. Brian, specifically, made my experience top notch and that is what lead me to purchasing my 4Runne professional dealership I have dealt with to date. Brian, specifically, made my experience top notch and that is what lead me to purchasing my 4Runner. He was professional, kind, responsive and worked with me to make it happen. Highly recommend!! More
Other Employees Tagged: Mike Cote, Dan Roberts , Brian Carabetta
June 17, 2025
Our Toyota was bought in for a Toyota Rav4 Recall. The Service Dept. worked diligently, quickly, and were able to do the recall in one afternoon. Everyone was courteous and professional. I apprecia The Service Dept. worked diligently, quickly, and were able to do the recall in one afternoon. Everyone was courteous and professional. I appreciate their hard work and kindness. More
Other Employees Tagged: Paul Zion , D C
May 01, 2025
Even though we did not purchase 2023 Toyota Tundra at this dealership. Thier service department (in particular Karen Carafano Service Manager and Justine Graham Service Rep) has been outstanding. When we this dealership. Thier service department (in particular Karen Carafano Service Manager and Justine Graham Service Rep) has been outstanding. When we look for our next vehicle, we will certainly shop here. Carl & Lisa Wallingford CT More

