Dealership Experience
31 yrs, 5 mos
Industry Experience
31 yrs, 5 mos
654 Reviews
Write a Review654 Reviews of Karl Alvarez
April 16, 2021
I hv purchased several cars from Ferman. I go back, again and again, for the amazing customer service. First class all the way! From beginning to end, the sales process is smooth and seamless! again and again, for the amazing customer service. First class all the way! From beginning to end, the sales process is smooth and seamless! More
Other Employees Tagged: Bob Murray
April 13, 2021
Detailing of car was at most 8/10, but from BMW I expect 10/10. Also, floor mats smelled strongly of cigarettes. Sales finance and admin were all great. 10/10. Also, floor mats smelled strongly of cigarettes. Sales finance and admin were all great. More
Other Employees Tagged: Mary Keller, Joe Cleaver
April 08, 2021
Ferman BMW exceeded my expectations in every way. The team provided me an opportunity to test drive two X models and made the process easy. team provided me an opportunity to test drive two X models and made the process easy. More
Other Employees Tagged: Bob Murray , Pat Knutson and Jazer
April 07, 2021
Awesome sales and service team -the financing was the best ever ...I would definitely recommend them to my friends and family . Thanks again Ferman BMW best ever ...I would definitely recommend them to my friends and family . Thanks again Ferman BMW More
Other Employees Tagged: Nick Hawk, Joe Cleaver, Tom Berges , Danielle Enyeart
April 06, 2021
Buying our new BMW at Ferman was a great experience. Our Sales consultant Alexander Wolf made sure we were purchasing the right car for us. We test drove multiple models and when it came time to make the de Sales consultant Alexander Wolf made sure we were purchasing the right car for us. We test drove multiple models and when it came time to make the decision there was no pressure. The GSM Karl was great and the finance department explained everything in detail and left no questions. More
Other Employees Tagged: Alex Wolf, Bob Murray, Joe Cleaver , Toby Edward Pacuch
April 04, 2021
I’m very happy with everything there service was excellent and BMW Genius knows everything also manager personally assisted me And he has very helpful excellent and BMW Genius knows everything also manager personally assisted me And he has very helpful More
Other Employees Tagged: Mary Keller , Alan Mazur
March 20, 2021
Service and staff was great . Price was fair. Mary and Dave were excellent. We buy a lot of cars from Ferman and will continue too. Dave were excellent. We buy a lot of cars from Ferman and will continue too. More
Other Employees Tagged: Mary Keller , Alan Mazur
February 24, 2021
Enjoyed working with the Ferman team from beginning to the lease of my new M440i! Will definitely recommend Ferman BMW to my friends and clients. Great job! the lease of my new M440i! Will definitely recommend Ferman BMW to my friends and clients. Great job! More
Other Employees Tagged: Cesar Tereso, Mary Keller, Aaron Cox , David Soto
February 18, 2021
From my first interaction with the internet department to driving off the lot, this was a very pleasant experience. No pressure from sales or the finance office. Everyone I talked to actually knew the answer driving off the lot, this was a very pleasant experience. No pressure from sales or the finance office. Everyone I talked to actually knew the answers to my questions. Mary was my salesperson and is very knowledgeable about BMWs and is a pleasure to deal with. Karl, the general sales manager worked with me over the phone regarding my trade and was always up front and honest. The finance department didn't try to push me into anything I didn't want. Overall they get an A+. Go there, buy a car and have no regrets! More
Other Employees Tagged: Mary Keller , Jared Gooch
February 08, 2021
Don't by the extended warranty on anything.Update: Don't by the extended warranty on anything. Update: Tried calling the GSM, as requested on Google. No answer. Left a message. Tried to reach him vi Don't by the extended warranty on anything. Update: Tried calling the GSM, as requested on Google. No answer. Left a message. Tried to reach him via chat on their website. Was told the person on their chat didn't "have any information on a GSM." More
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