Karl Alvarez | Page 52

Cesar Tereso is the best! Cesar at Frrman BMW is my Service Advisor. He is a true asset to your company and he always gives the best in customer service! He is polite and he Cesar at Frrman BMW is my Service Advisor. He is a true asset to your company and he always gives the best in customer service! He is polite and he is very detailed. I always feel that he cares about my concerns with my vehicle. I would say he is very sincere. The entire BMW service center is a very pleasant experience. I love my BMW but I’m really happy that I go to Ferman BMW. More

by PC Verified Customer Verified Customer

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2019 BMW X5 This is our 2nd purchase from a Ferman dealership in the last 14 months. Each time it’s a pleasure to deal with professionals who make the car buying This is our 2nd purchase from a Ferman dealership in the last 14 months. Each time it’s a pleasure to deal with professionals who make the car buying experience smooth and easy. For this purchase we ordered a brand new vehicle. The staff kept us updated on the build progress and exceeded expectations in terms of delivery time. Highly recommend Ferman BMW! More

by laurel721 Verified Customer Verified Customer

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5 Stars The absolute best car buying experience EVER Love ?? these folks Everyone was so very pleasant and professional Love ?? my BMW The best The absolute best car buying experience EVER Love ?? these folks Everyone was so very pleasant and professional Love ?? my BMW The best selection and prices hands down ?? More

by Tcifredo Verified Customer Verified Customer

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Its all about courtesy and follow-up After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days later. The fact that he didn't give up, nor forget to reach out, was the reason I chose Ferman BMW over the others. Another factor was the clear, concise and speedy paperwork process handled by Erin. Cars can be similar in many ways, but the way you are treated, as an individual, is ultimately why one dealership is chosen over the other. More

by SEND2ANT Verified Customer Verified Customer

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Greg LaChapelle's BMW 135i service The staff at Ferman's always treats you like family when you come in for sales, service, and parts or just to chat about the new vehicles that BMW has The staff at Ferman's always treats you like family when you come in for sales, service, and parts or just to chat about the new vehicles that BMW has to offer. More

by GLACHAPEL Verified Customer Verified Customer

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Purchase I purchased a pre-owned BMW to replace mine that had been totaled. The staff was extremely helpful in obtaining financing and insurance, and register I purchased a pre-owned BMW to replace mine that had been totaled. The staff was extremely helpful in obtaining financing and insurance, and registering the car in another state. More

by gwillia11 Verified Customer Verified Customer

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Top notch Mary Keller is to Ferman BMW what Tom Brady is to the game of football. The service Mary provides is 5 star. From the moment my soninlaw, a long time Mary Keller is to Ferman BMW what Tom Brady is to the game of football. The service Mary provides is 5 star. From the moment my soninlaw, a long time Ferman customer, and I arrived, Mary listened to my request regarding information on a car on the preowned car lot. And, through the process of purchasing the car, Mary followed through on updates on finalizing the purchase. I am very happy I rode with my soninlaw to have his car repaired. Thank you, Ferman, for the class of people you have on your sales floor. Mary Keller is first class! More

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A GREAT Buying Experience Evening purchase, in at 5:45pm, out the door with new vehicle at 8:45. This included an hour plus with a great BMW Genius going over ever vehicle/feat Evening purchase, in at 5:45pm, out the door with new vehicle at 8:45. This included an hour plus with a great BMW Genius going over ever vehicle/feature/& inch of it. As this is the second largest purchase one makes, the time is an investment. We enjoyed our time with Stone, Brian,Karl, AJ & Bob the GM;at the end; immensely. Thoroughly enjoying the car is just a bonus. More

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Excellence service!!! since I walked through the door the staff make feel welcome, they were very attentive and Friendly! I am ver satisfied with my purchase and I truly re since I walked through the door the staff make feel welcome, they were very attentive and Friendly! I am ver satisfied with my purchase and I truly recommend Ferman BMW In Palm Harbor! More

by josecardonapr Verified Customer Verified Customer

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Relationship & Efficiency Our 3rd vehicle from Brian was another great experience. Who knew getting into a new vehicle was enjoyable. Great Job ! The whole staff was so efficie Our 3rd vehicle from Brian was another great experience. Who knew getting into a new vehicle was enjoyable. Great Job ! The whole staff was so efficient in getting us in the new X3. Exceeded our expectations! More

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