Karl Alvarez | Page 55

Professionalism The dealership provided professional service when it came time to making a serious deal. The car was detailed and ready so we did not have to wait to The dealership provided professional service when it came time to making a serious deal. The car was detailed and ready so we did not have to wait to leave. My children were treated with respect as they waited with us. More

by Jmoon7881 Verified Customer Verified Customer

Report | Print

Another awesome purchase experience from Ferman BMW Just purchased my 6th new BMW over the past 20 years from Ferman and my 5th of those through Brian Gains. My experience was again outstanding and eve Just purchased my 6th new BMW over the past 20 years from Ferman and my 5th of those through Brian Gains. My experience was again outstanding and even better this time. Based upon my purchase history with this dealer, they knew my expectations of the deal and delivered on the first offer. Having done the research on the purchase price of the new car and my trade, I was prepared to move on a fair deal, which they beat on the first counter. Brian was always available for test drives for my wife and for texting details of the car and eventually the purchase. After the purchase I added body options through the service department and had an equally pleasurable experience. Thank you Ferman BMW! More

Report | Print

Keeping up with my BMW It's always a great experience dealing with any of the members that work at Ferman BMW. I always recommend this dealership when someone is looking fo It's always a great experience dealing with any of the members that work at Ferman BMW. I always recommend this dealership when someone is looking for a great vehicle to purchase. They Follow up with any questions that you ask and make sure you get the answer you want. Thank you for putting B in BMW for brilliance, because you always exceed every expectation that I ever had. Thanks, Steven Farina. More

by Station48 Verified Customer Verified Customer

Report | Print

Outstanding I had a Prompt and expert experience . Great service! would use this department for all my needs! From the greeter to the valet guy, everything was de I had a Prompt and expert experience . Great service! would use this department for all my needs! From the greeter to the valet guy, everything was delightful and went smooth! More

by Bimmer Verified Customer Verified Customer

Report | Print

Great Service Great service and everyone was very helpful! I always have excellent service and appreciate all that Mary Keller does for me as her client. Thank yo Great service and everyone was very helpful! I always have excellent service and appreciate all that Mary Keller does for me as her client. Thank you... More

by JBOSTIC71 Verified Customer Verified Customer

Report | Print

New car Excellent experience. Great customer service. Sales person was excellent. Entire team made the entire process enjoyable. I’m glad we chose Ferman a Excellent experience. Great customer service. Sales person was excellent. Entire team made the entire process enjoyable. I’m glad we chose Ferman as we received a great deal More

by jlapeas Verified Customer Verified Customer

Report | Print

Best service around! Every time I visit your dealership my expectations are exceeded in every aspect. Robert Chodorowski is very professional, top of the line client advis Every time I visit your dealership my expectations are exceeded in every aspect. Robert Chodorowski is very professional, top of the line client advisor and overall a great man to deal with! I will NOT go anywhere else to purchase a car because of HIM! I recommended many of my friends to see Robert and he managed to sell a car every one of them. Service department didn’t disappoint either, always a pleasure! More

Report | Print

Very happy new car owner! Everyone was very helpful and a pleasure to work with. Steve is extremely knowledgeable about BMW cars, as our client advisor he helped us find the p Everyone was very helpful and a pleasure to work with. Steve is extremely knowledgeable about BMW cars, as our client advisor he helped us find the perfect vehicle intuitively knowing our taste and expectations. We would highly recommend Steve and Ferman BMW!’ More

Report | Print

Service on 5 series Very helpful staff, Doug and Tomas a pleasure to work with. I would recommend them to anyone needing service. Great place to wait for work to be finis Very helpful staff, Doug and Tomas a pleasure to work with. I would recommend them to anyone needing service. Great place to wait for work to be finished and shuttle service wherever you want to go! More

by Irenescar101 Verified Customer Verified Customer

Report | Print

Great customer service . Gary and Joe were both wonderful to work with and I'll definitely be back in these years to lease my next vehicle. . Gary and Joe were both wonderful to work with and I'll definitely be back in these years to lease my next vehicle. More

by epetty730 Verified Customer Verified Customer

Report | Print