Karl Alvarez | Page 56

A pleasure to deal with. We were looking for and found the perfect car to meet our needs and desires. Brian our sales advisor was nothing short of professional and courteous We were looking for and found the perfect car to meet our needs and desires. Brian our sales advisor was nothing short of professional and courteous at all times. His demeanor and knowledge of his product was exceptional. Coming to an a final agreement involving both Brian and Karl was handled very well and all parties were satisfied with the result. An atta boy goes out to both Joe (finance) and Toby (technical overview of car) making our experience with Ferman a PLEASURE! More

by dleshaw Verified Customer Verified Customer

Report | Print

Great team Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire purchase with service. More

by GLACHAPEL Verified Customer Verified Customer

Report | Print

Great experience Great service experience as usual, really love working with this dealership and I wouldn’t like to my car anywhere else! Thanks Ferman! Great place! Great service experience as usual, really love working with this dealership and I wouldn’t like to my car anywhere else! Thanks Ferman! Great place! More

by Carmella Verified Customer Verified Customer

Report | Print

Thank you Karl Alvarez and Steve Vendon. This is my 2nd lease with Ferman BMW, Sales Manager Karl Alvarez, sales associate Steve Vendon and Kenny Russell were the reason I returned. Also sp This is my 2nd lease with Ferman BMW, Sales Manager Karl Alvarez, sales associate Steve Vendon and Kenny Russell were the reason I returned. Also special thanks to Scott Douglas for being kind and accomodating to me, I apprecited all of your assistance. More

by ostazalan Verified Customer Verified Customer

Report | Print

NEW CAR FUN Alex is very knowledgeable and showed us many choices to meet our needs and desires. Very personable and professional and Karl put the icing on the ca Alex is very knowledgeable and showed us many choices to meet our needs and desires. Very personable and professional and Karl put the icing on the cake. Toby showed me how to use all the widgets and gadgets on the X3 (as much as I could absorb in one session). After a very minor hiccup with the paperwork it was clear sailing.. Great dealership. Highly recommend. More

Report | Print

Great car, great crew Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we tho Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we thought we wanted - wasn't. Mary went out of her way to put us in a car we would like, and the exact color and style just happened to be delivered while we were there! Serendipity! They prepped it and we drove it home. We love our new 430i ... and Ferman BMW! More

by mesch48 Verified Customer Verified Customer

Report | Print

Ask for Alex Wolf! Alex is easy going and great to work with. Ferman went above and beyond to make sure my concerns were addressed and that we had a good customer servic Alex is easy going and great to work with. Ferman went above and beyond to make sure my concerns were addressed and that we had a good customer service experience. Thank you! More

Report | Print

Very good except for the long time for paperwork Took to the next day to finish paoerwork It was not Brian's fault He is the best salesman Very professional and knowledgeable about his work He Took to the next day to finish paoerwork It was not Brian's fault He is the best salesman Very professional and knowledgeable about his work Helpful and trying to solve problems that were not even in his field More

by Fernando Verified Customer Verified Customer

Report | Print

Outstanding service It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to wor It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to work with!!! Even went as far to bring me my garage opener and my Sunpass to my home that certainly going above and beyond !!! More

by ARAIFORD Verified Customer Verified Customer

Report | Print

Making it happen is what Ferman does! If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accom If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie. More

by devildogjoer Verified Customer Verified Customer

Report | Print