Kathy Ottmer | Page 3

Lester Glenn Subaru responded

Hi Janice, Thank you for sharing your experience! We're thrilled to hear that our service team provided you with exceptional assistance and addressed all your questions thoroughly! Providing clear explanations and attentive service is what we aim for, and we're glad to hear that we met your expectations. If you ever have more questions or need further assistance in the future, don't hesitate to reach out to us. We appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DATTOLI, Thank you for sharing your experience with us! We're delighted to hear that Kathy has been great! Building trust and providing knowledgeable guidance is what we strive for, and we're glad Kathy has consistently delivered on that front! Your satisfaction and confidence mean a lot to us, and we appreciate your trust and support. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MOMAPRYOR1, Thank you for sharing your experience with us! We're thrilled to hear that everyone was very helpful and that you had a pleasant experience dealing with us! Ensuring customer satisfaction is our priority, and we're glad we could make your experience a positive one! We appreciate your loyalty as repeat customers, and we look forward to assisting you in the future! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jsteidle, Thank you for sharing your positive experience! We're thrilled to hear that Kathy provided you with extremely helpful service, and we're glad to hear that you've consistently had good experiences when getting your car serviced with us! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey VERLMR, Thanks for sharing your feedback with us! We're delighted to hear that you've had an excellent experience with our Service team and that Kathy has been attentive to your car's needs! We're sorry to hear about the issue with the text messages. It sounds like you've done a thorough check on your end, and we have shared this feedback with our management team and we will certainly look into this further to ensure everything is working smoothly! If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JOYB88, Thank you for your kind words about Kathy and your positive experience at our Toms River location! We're thrilled that Kathy has consistently provided you with helpful and accurate service. Ensuring a good experience for our customers is always our goal, and we're glad that we've been able to meet your expectations! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Rich, Thanks for sharing your fantastic experience with Seth! We're delighted to hear that he provided you with such exceptional service. Seth truly goes above and beyond for his clients, and we're lucky to have him on our team. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Stephen, Thank you for your review! We're thrilled to hear that you always have a pleasant experience dealing with our team! Providing helpful and informative service, whether it's sales or service, is what we aim for, and we're delighted that we could meet your expectations! If you have any questions or need further assistance, feel free to reach out! We're here to ensure your experience with us remains excellent. Thanks again for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FRANTCASSIDY, Thank you for your review! We're delighted to hear that you received excellent service and found Kathy to be very knowledgeable! Providing exceptional service and expertise is what we aim for, and we're glad that Kathy exceeded your expectations! If you have any questions or need further assistance, feel free to reach out! We're here to ensure your experience with us remains excellent. Thanks again for choosing us! Happy Driving, The Lester Glenn Subaru Team