Katie Fuller

Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More

by edwostbrock Verified Customer Verified Customer

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I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More

by WASHINGTONSHERIDAN Verified Customer Verified Customer

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The representative was nice and he gave me a detailed explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. More

by JRUPLIN Verified Customer Verified Customer

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Katie does a great job of keeping me updated as to where my service stands. my service stands. More

by DAWGNUTZ Verified Customer Verified Customer

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Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More

by w4rdurant56 Verified Customer Verified Customer

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Very efficient and reasonable price. Great communication and delightful service advisor. Waited less than an hour on a very busy day Great communication and delightful service advisor. Waited less than an hour on a very busy day More

by gellen62 Verified Customer Verified Customer

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Katie is a great service advisor. I was able to have my truck serviced while I waited and felt that they were attentive to my request. I was able to have my truck serviced while I waited and felt that they were attentive to my request. More

by grappler138 Verified Customer Verified Customer

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They made a problem made simple. Easy to locate, quick to attend to the need, and provided much needed transportation. Easy to locate, quick to attend to the need, and provided much needed transportation. More

by 316JOHNCLARK Verified Customer Verified Customer

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Good customer service, time couscous, do the work they supposed to do . Clean environment . I love it supposed to do . Clean environment . I love it More

by QUEENEZZ Verified Customer Verified Customer

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Got a tire rotation done but my back driver side tire never changed spots... I know this because its the only tire on the entire car that doesn't say TOYOTA on the sidewall... Service manager offered not never changed spots... I know this because its the only tire on the entire car that doesn't say TOYOTA on the sidewall... Service manager offered nothing about it and had an attitude when I brought it up. More

by AUSTIN Verified Customer Verified Customer

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