

368 Reviews
Write a ReviewDealership Experience
3 yrs
Industry Experience
6 yrs, 2 mos
Languages Spoken
English
368 Reviews of Katie Fuller
August 09, 2025
The dealership was very attentive to our need and was able to take care of the task the SAME day that we came in!!! Amazing service!!!! Thank you!!!! able to take care of the task the SAME day that we came in!!! Amazing service!!!! Thank you!!!! More
Other Employees Tagged: Austin Meek, Zach Claybrooks, Carlos Ortega , JC Cooper, Costas Hernandez
August 02, 2025
Service was prompt, technicians were courteous and kept me updated with the status of the service. me updated with the status of the service. More
Other Employees Tagged: Carlos Ortega , JC Cooper , Car rental staff
July 20, 2025
This dealership was excellent! I arrived to get my oil changed at 3:45 and it was completed by 5:00 pm. Raven, my service advisor, was professional and the job performed was up to I arrived to get my oil changed at 3:45 and it was completed by 5:00 pm. Raven, my service advisor, was professional and the job performed was up to par. Rob, the Sales Manager and Greg, a salesman were also very helpful in explaining the sales process! If I ever decide to get another Toyota, I will buy from Cobb County Toyota Dealership in Kennesaw, GA! More
Other Employees Tagged: Rob Smith, Gregory Munroe
July 14, 2025
Everyone and everything was wonderful. Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! More
Other Employees Tagged: Zach Claybrooks, Carlos Ortega , Costas Hernandez , Simon Chan, Jeff Silvers , Zach Brown
July 12, 2025
Work was performed quickly, but they to get me to do a service that was performed 5000 miles earlier. Would be a repeat service not needed. service that was performed 5000 miles earlier. Would be a repeat service not needed. More
Other Employees Tagged: David Cobb, Costas Hernandez
July 04, 2025
Worst experience I have ever had. They were the only dealer I have ever been to that has tried to extort extra money out of a customer BEFORE they even do the service on a car. If a d They were the only dealer I have ever been to that has tried to extort extra money out of a customer BEFORE they even do the service on a car. If a dealership cannot afford to pay their employees while waiting on a reputable Warranty Company to pay a claim they should not be in business. Not to mention they tried to charge $750 MORE than another Toyota dealer down the road. Todd was rude and tried to question my intelligence multiple times. I would NEVER recommend them to anyone. I had to have my truck towed to a dealer who actually puts the customers experience first. The only way they would service my truck is if I paid them $2,250 before the work was done. Only to tell me the only way I could get a refund is if the Warranty company pays their obnoxiously over priced service bill. Which was 4 grand more than the second dealer I took the vehicle to. Will never be there again. Not to mention the 1st time I brought the truck in it was misdiagnosed and they let me leave in a faulty truck. Their explanation for this was “we cannot take the time to find an issue on every car that comes in, we let you leave and wait till the issue comes back then we will do a true diagnosis” which is a terrible way to run a business. More
Other Employees Tagged: Todd Pluger
June 27, 2025
My first time using the service department, it was okay. They kept me informed on the status of my vehicle. They kept me informed on the status of my vehicle. More
Other Employees Tagged: Austin Meek, Simon Chan
