Katie Fuller | Page 6

My first time using the service department, it was okay. They kept me informed on the status of my vehicle. They kept me informed on the status of my vehicle. More

by ADRIENA3000 Verified Customer Verified Customer

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They took good care of me- the service to my car was done quickly and explained to me. Thank you quickly and explained to me. Thank you More

by HTV3223 Verified Customer Verified Customer

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My 2023 Rav4 XSE Hybrid was having random issues with front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan when I brought my Rav4 in for 30K service. I decided to stick with him and build a relationship with him on service versus seeing other service writers on every visit that I make. Simon has been great and I appreciate working with him. The shop was able to definitively diagnose the issue to be the front camera and replaced it. So far, I have driven the car for 30 minutes without issues. Previously, after 10 - 15 minutes, the car would start to display safety system errors. So far so good and hoping it will stay that way. More

by JTOMKIEWICZ Verified Customer Verified Customer

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by devoll.dartanyen Verified Customer Verified Customer

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Great customer service, and love the detailed explanations! I would recommend having snacks or candy in the waiting area. explanations! I would recommend having snacks or candy in the waiting area. More

by AR Verified Customer Verified Customer

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Great service team and dealership. They contacted me about service deals and then provided quick maintenance service. They contacted me about service deals and then provided quick maintenance service. More

by ibarra_biz Verified Customer Verified Customer

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Failed to tell me I needed my tires changed so i had to find out when I went to service my car find out when I went to service my car More

by chichi.nwaogwugwu Verified Customer Verified Customer

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What should have been a 5 Star experience was downgraded due to failure to reset Scheduled Maint Required msg after serving. Now need to make another trip to shop. “The Devil’s in the details”. .Other tha due to failure to reset Scheduled Maint Required msg after serving. Now need to make another trip to shop. “The Devil’s in the details”. .Other than that they were friendly, professional, quick and fair priced. More

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Had to return due to technician breaking oil gasket on a routine oil change and servicing appointment. Second time this year where the staff did not perform maintenance correctly. routine oil change and servicing appointment. Second time this year where the staff did not perform maintenance correctly. More

by DANKER.MATTHEW Verified Customer Verified Customer

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Katie Fuller was very kind and was able to get me in right away. Turns out I had a nail in my tire and you were able to replace my tire right then. right away. Turns out I had a nail in my tire and you were able to replace my tire right then. More

by KIMKAYESOBEL Verified Customer Verified Customer

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