Katie Lyons

Katie Lyons is a great service representative. She is intelligent, knowledgeable, personable and attentive. It’s because of her I use Rallye. She is intelligent, knowledgeable, personable and attentive. It’s because of her I use Rallye. More

by s555555 Verified Customer Verified Customer

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Each time I visit the premises, I feel rest assured that all of my needs will be addressed and resolved. all of my needs will be addressed and resolved. More

by RLEMBO Verified Customer Verified Customer

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Katie is an absolute professional and wonderful to work with. The service is good too!! with. The service is good too!! More

by richard.gallucci Verified Customer Verified Customer

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Absolute professionalism from sales to service. Would highly recommend to all. Hi hi hi hi Would highly recommend to all. Hi hi hi hi More

by ROBERT@CERTIFIEDINTERIORS.COM Verified Customer Verified Customer

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Easy to get appointment, courtesy, easy to pay, well done, keep you up to date done, keep you up to date More

by UASD Verified Customer Verified Customer

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I dropped off the car for a recall. I arrived there and I had no problem with the brakes. The next day, I came to pick it up, and they said the car had an oil leak from the brakes. But I arrived there and I had no problem with the brakes. The next day, I came to pick it up, and they said the car had an oil leak from the brakes. But I wasn't told that there are absolutely no brakes. As I drove to the parking lot, I picked up the car and noticed that I had no brakes and could hardly stop the car. I went back inside, all shaken. I talked to the manager, and he said I asked him to tow the car. He said he has to get approval. But he didn't show any reaction that I could be killed if I drove the car without any brakes. I wondered what would happen if I drove it on Northern Blvd or any highway to get home in Great Neck. It could be a disaster. 'mm very thankful that 'mm alive. More

by JENNIFER1826 Verified Customer Verified Customer

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Associates go above and beyond. Called Katie with a problem and I was able to drop the car and get a loaner the next day. Associates creating clients are also very pleasant. Called Katie with a problem and I was able to drop the car and get a loaner the next day. Associates creating clients are also very pleasant. More

by SBARDSLEY Verified Customer Verified Customer

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Katie was great to work with. She was efficient in accessing my maintenance needs and timely with her texts to keep me informed of updates on my repairs progress. The pric She was efficient in accessing my maintenance needs and timely with her texts to keep me informed of updates on my repairs progress. The prices and time required to perform them were also discussed in advance and performed as expected from a 5 star MB dealer. She is an asset in helping maintain that rating! More

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My experience is always pleasant and without stress, I am sure the facility has a lot to do with it, but the people especially Katie is what makes it all work. sure the facility has a lot to do with it, but the people especially Katie is what makes it all work. More

by PPANTELIDES Verified Customer Verified Customer

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Always a pleasure having my car serviced at this dealership. My car is in perfect condition and they always keep it clean for me. Staff are all professional as well. dealership. My car is in perfect condition and they always keep it clean for me. Staff are all professional as well. More

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