Keith Curran
Keith Curran at Dana Ford Lincoln

Keith Curran | Page 3

Service Director

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

3.9
116 Reviews
3.9

116 Reviews

Write a Review

116 Reviews of Keith Curran

January 03, 2025

Dealership Rating
Employee Rating

Excellent customer Service with no xx from service to sales. As far as service Collins and the service team are very commutative and address your needs for your vehicle with no masters and only suggest s More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Hazem Radwan, Collin Romer , Douglas Hansen

Jan 03, 2025

Dana Ford Lincoln responded

We're delighted to hear that Collin and the Dana Ford team consistently provide you with excellent service. We always aim for transparency and ensuring your vehicle's safety is our top priority. Thanks for sharing your experience!

January 01, 2025

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Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 19, 2024

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The whole staff at Dana ford was exceptional. I’ve bought 6 vehicles from Dana ford and this was by far the best experience I’ve had. Pietro helped us out with whatever we needed and made it r More

by skm030303
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Dec 20, 2024

Dana Ford Lincoln responded

Thank you for your continued trust in Dana Ford! We're delighted to hear that Pietro and the team made this experience your best one yet. We look forward to assisting with any future vehicle needs!

December 11, 2024

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It was a pleasure working with Service Advisor Eddie Vega. Eddie ia a true professional, competent, articulate and very understanding. I give Eddie 5+ stars. More

by jvalntn
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters, Joe Bogigian, James Bucchieri , Heriberto “Eddie” Vega - 5 Stars

Dec 12, 2024

Dana Ford Lincoln responded

Jvalntn, we're delighted to hear about your positive experience with Eddie at Dana Ford! Your feedback means a lot to us and we'll be sure to share it with him. Thank you for the kind words!

October 29, 2024

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Never again. They never get it right. Too much headaches with them. Not so many happy customers. More

by Rabich
Service Price Transparency
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Recommend Dealer
No
Oct 30, 2024

Dana Ford Lincoln responded

Hello - I'm disappointed to see that we've left you with this impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

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Very nice work on the new nautilus and they are hard working people who really care More

by Romualdocruz
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

September 26, 2024

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Employee Rating

Great service from the salesman to the sales manager, they got me in my new F150 at a price I was happy with and got me driving off with my new truck fast and easy Very happy with the Staff and there s More

by mikesmasonryco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Dana Ford Lincoln responded

Mike, we're delighted to hear that our team at Dana Ford made your F-150 purchase smooth and satisfying. Thanks for choosing us, and we look forward to assisting with your future needs!

September 08, 2024

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They promise you the world when selling a car. Once you leave and if their are any issues it takes months to get an appointment and the service department is extremely rude. More

by jeacaa
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Shawn Ortiz, Diane Creazzo

Sep 17, 2024

Dana Ford Lincoln responded

We apologize for any inconvenience and frustration you experienced with our service department. We strive to provide timely and courteous assistance, so it's disappointing to hear about your experience. Please reach out directly so we can address this matter promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 16, 2024

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Employee Rating

Dana Ford service depart has been giving me the run around for 10 days now about my vehicle. I made an appointment for my vehicle because while driving the vehicle would jerk and I would feel this kick More

by Arthur
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 19, 2024

Dana Ford Lincoln responded

I'm sorry to hear about your frustrating experience with our service department. We strive for timely and respectful communication, so it's disappointing to learn we fell short here. I would like to personally assist in resolving this matter as quickly as possible. Please reach out at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

July 06, 2024

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The best service department there is. Thanks for the best service out there. They all help out from start to finish More

by HAZMAN78
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, John Daly, Hazem Radwan, Collin Romer, Jessica Barbaria, Joseph Castera , John Lomando, Theresa McMahon, Steve Riccardone

Jul 07, 2024

Dana Ford Lincoln responded

Hi Hazman, we're delighted to hear you had a great experience with our service department at Dana Ford. We look forward to serving you again! Safe travels!

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