Keith Jackson | Page 5

AMAZING The service was absolutely Amazing!!!! We used Justice and he is awesome. The entire staff and management are outstanding! Our daughter has bought a The service was absolutely Amazing!!!! We used Justice and he is awesome. The entire staff and management are outstanding! Our daughter has bought a car and today we bought our first car off their lot and we will definitely be going back in the future... Great job to all you guys on making our experience a smooth one... Thanks for all your help!! More

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New Car Love this place!!!! Just bought a 2018 C-HR and I absolutely love it....Our salesman, Greg Bain is the best at what he does, very easy to work with, v Love this place!!!! Just bought a 2018 C-HR and I absolutely love it....Our salesman, Greg Bain is the best at what he does, very easy to work with, very personable and always able to get us what we need, very professional and pleasant. As long as I'm buying Toyota's this is the place for me, hands down!! More

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Great experience Salesperson, Stockton was very personable and helpful. He and finance guy really worked to make us happy. The fellow from management Keith Jackson mad Salesperson, Stockton was very personable and helpful. He and finance guy really worked to make us happy. The fellow from management Keith Jackson made us feel comfortable with our decision to trade. More

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Great car-buying experience! This is my third car purchase from Toyota of Cleveland and was just as good as the first two! From my salesman, Preston, to my finance manager, Tyler, This is my third car purchase from Toyota of Cleveland and was just as good as the first two! From my salesman, Preston, to my finance manager, Tyler, the process was smooth and easy. I love Toyota of Cleveland and my new Avalon! More

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One of the Best! LandCruiser Stockton is very knowledgeable and personable person. He is one of the best sales associates I’ve dealt with. He knows his products and does a fabulou Stockton is very knowledgeable and personable person. He is one of the best sales associates I’ve dealt with. He knows his products and does a fabulous job presenting them. I’ve been buying vehicles at TOC for years everyone there has your best interest in mind and want to make sure your happy with your purchase. From the owner, sales, finance, and service department they are all great people to deal with, you cannot go wrong with choosing this dealership. Ask for Stockton when you arrive and you will be very happy you did! More

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Terrific in all areas from sales to service. Brought my Tundra in for routine service and bought a RAV4 Hybrid while there. No pressure or hassle, just great people to deal with. Very courteous, Brought my Tundra in for routine service and bought a RAV4 Hybrid while there. No pressure or hassle, just great people to deal with. Very courteous, respectful, and helpful. I am 100% sold on the dealership and highly recommend them to anyone needing service or looking for a another great Toyota. More

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Fast and Fantastic Jimmy Duong greeted me as I stepped out of my dirty old farm truck and didn't even hesitate to show me around. I intended to look at a base model used Jimmy Duong greeted me as I stepped out of my dirty old farm truck and didn't even hesitate to show me around. I intended to look at a base model used car and he did show me what I asked for. But then he showed me two much nicer cars that were even closer to my budget. He was helpful and kind and within just 2 hours, Jimmy and Tyler from the financial office sent me out the door in a fully loaded machine that I love. All of the staff was helpful and pleasant but Jimmy and Tyler were top notch. Cleveland is not close to my home, but these two would give me reason to return for my next purchase. More

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Not so hot credit. My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they worked with me so much. They made me feel welcomed and encouraged me that they would do everything possible to help me get into something new. I traded in my truck and got a 2014 GMC Terrain. They were able to get me a lower interest rate and car payment that I could afford. I would recommend everyone go visit them. They work hard and they're extremely nice and caring. More

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Great customer service Josh was very helpful and really went above and beyond keeping us informed of the status of the vehicle we were waiting on then following up with us a Josh was very helpful and really went above and beyond keeping us informed of the status of the vehicle we were waiting on then following up with us after we bought it. He is very good at his job and is not pushy at all. Josh still checks in with me keeping me updated on the status of accessories we ordered and has been readily available for any questions we have had. It has been a pleasure doing business with him and I appreciate his enthusiasm for what he does More

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Liars Bought a used f-350 from the deal. During test ride, I noticed an issue with the door, windshield washer, and a lot of the lights didn't work. When I Bought a used f-350 from the deal. During test ride, I noticed an issue with the door, windshield washer, and a lot of the lights didn't work. When I was talking to the manager, he promised to fix every single issue. Come back a week later to purchase the truck and they put completely different headlights on (that look ugly) fixed the washer fluid. But did not fix the door. At this point I was tired of waiting so I purchased the $42,000 truck anyways. Here we are a week after purchase, the door was never fixed. The lights work off and on. The cac boot blew off. And I just got a ticket because the dealer never transferred the tags to the new truck. I call the dealer and they say that they aren't responsible for the ticket because they are back logged in their title office. All in all, very horrible service. A dishonorable salesman and manager. Ive bought three $40,000+ vehicles from this dealership in the last two years. I will never return. Not even for an oil change More

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