Keith Mujica
Keith Mujica at Big Star Cadillac

Keith Mujica | Page 6

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.7
239 Reviews
4.7

239 Reviews

Write a Review

Dealership Experience

8 yrs, 2 mos

Industry Experience

35 yrs, 1 mo

Languages Spoken

English English

239 Reviews of Keith Mujica

December 23, 2024

Dealership Rating
Employee Rating

Brand new car with issues they cannot seem to fix. I’ve brought this car and complained about the same issue 4 times. Unacceptable More

by COCOPEACH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ainsley Roark

Dec 24, 2024

Big Star Cadillac responded

hank you for your review. Our goal is to 'fix it right' the first time. There are a varity of reasons why this is not always possible and we apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your specific concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

December 23, 2024

Dealership Rating
Employee Rating

Great customer service. Excellent Salesperson. This my 8th purchase and/or lease from Big Star. More

by AVONNEM73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Denise Beyner-Stanley , zzRochan zzMorgan

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

Dealership Rating
Employee Rating

The visit was quick and seamless. The staff at Big Star were eager to assist and close the deal without being pushy. More

by FreddieGreen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

Dealership Rating
Employee Rating

Big Star is a nice place. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. More

by Craftingbyknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Purvis

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 14, 2024

Dealership Rating
Employee Rating

I had such an amazing experience. The staff was extremely friendly, professional and helpful. Will definitely recommend to my family and friends. More

by lavergnehenry2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzDaisy zzGutierrez

Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 13, 2024

Dealership Rating
Employee Rating

Victor Rivas is a great salesman. Easy to work with and just a great all around guy! More

by dougdav34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 07, 2024

Dealership Rating
Employee Rating

The entire team at big star Cadillac was amazing. Fred did an amazing job in getting the truck we wanted and his customer service was second to none! More

by jonrval_09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sonnier , zzFrederick zzMcGrew

Dec 09, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 02, 2024

Dealership Rating
Employee Rating

Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha More

by jhadebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco, Iriam Diaz, Kevin Sonnier , zzCharles zzJackson

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 01, 2024

Dealership Rating
Employee Rating

The best experience I’ve had in a long time. He was incredibly helpful and I felt he made every effort to get me the best deal possible! More

by kiverson001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 30, 2024

Dealership Rating
Employee Rating

Benito and Big Star Cadillac personnel made me feel like family, why chose any place else. More

by LADY3BGLOVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez, Casie Shores , Daime, thank you for your help when personalizing my new vehicle.

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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