Keith Nichols
General Sales Manager
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
135 Reviews
Write a Review135 Reviews of Keith Nichols
November 04, 2025
MB of Silver Spring and Julian Chin made the car-buying experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pr experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pressured or taken advantage of—just supported every step of the way. The entire process was smooth, stress-free, and actually enjoyable—something I never thought I’d say about buying a car! More
Other Employees Tagged: Dorit Figueroa, Julian Chin
September 26, 2025
Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The r exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional. More
Other Employees Tagged: Chevist Mitchell, May Shyne
September 03, 2025
I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showe Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers More
Other Employees Tagged: Dorit Figueroa, Edward Moore
August 13, 2025
It was our first time at Mercedes of Silver Spring and won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself. won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself. More
Other Employees Tagged: Brad Fischer, Edward Moore
June 14, 2025
I had a wonderful experience at Mercedes-Benz of Silver Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked in, Chevist was welcoming, knowledgeable, and attentive. He took the time to understand what I was looking for and guided me through all of my options without any pressure. His communication was clear, honest, and respectful, and he made sure I felt confident in my decision every step of the way. I truly appreciated his patience and expertise, and I couldn’t be happier with my new Mercedes. If you’re looking for excellent service and someone who genuinely cares about your experience, I highly recommend asking for Chevist. Thank you to Chevist and the team at Mercedes-Benz of Silver Spring for a great car-buying experience! More
Other Employees Tagged: Chevist Mitchell
June 10, 2025
I had a great experience, Mr. Edward Moore was nothing but amazing the silver spring team was very helpful! Edward Moore was nothing but amazing the silver spring team was very helpful! More
Other Employees Tagged: Brad Fischer, Edward Moore
May 09, 2025
This was the fastest and most pleasant car buying experience my wife and I had. experience my wife and I had. More
Other Employees Tagged: Brad Fischer, Cliff Frazier, Renee Malcolm
April 25, 2025
Julian went above and beyond to ensure my satisfaction and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason w and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason why I continue to be a part of the Mercedes of Silver Spring family! More
Other Employees Tagged: Brad Fischer, Aaron Latham, Julian Chin
January 15, 2025
Howard Embden professionalism, and charisma made me want to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience More
Other Employees Tagged: Howard Embden
January 09, 2025
Received excellent and professional service from Chevist Mitchell! Excellent Service- A very friendly and customer I focused staff, Mitchell! Excellent Service- A very friendly and customer I focused staff, More
Other Employees Tagged: Dorit Figueroa, Robert Marr, Chevist Mitchell

