Kelly Adcock
Kelly Adcock at Toyota of Lancaster

Kelly Adcock | Page 4

Fleet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
62 Reviews

I've been selling cars for over 20 years now and I specializing in helping clients find the car that best fits their needs while providing them with the best price and finance options.

Dealership Experience

22 yrs, 4 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

4.6

62 Reviews

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62 Reviews of Kelly Adcock

June 06, 2022

Dealership Rating
Employee Rating

Excellent service from the dealership. Wait times are a bit long, but that attests to the quality service that is received. Overall, I would recommend Toyota of Lancaster to anyone. More

by JDOUGLAS1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Vazquez , Hernan Garay

January 22, 2022

Dealership Rating
Employee Rating

This dealership has always been friendly honest and they have great employees that make sure you get the deal that you are looking for and if you cannot get the deal that you are looking for they will make More

by timmyswain84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Michael Wengert, Eddie Gonzalez, Edgar Bravo , Sonny Asaad, Ernesto Baltier, Magnum Bonilla, Matthew Finley, Hernan Garay, Ian

January 19, 2022

Dealership Rating
Employee Rating

Toyota of Lancaster has always been wonderful. Whether I am getting a service or buying a new car. The experience is always seamless. Thank you. More

by stephanie.Eiriksson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat

October 19, 2021

Dealership Rating
Employee Rating

They fixed my car but it took way too long. Nice staff and they got me to work and back to pick up my car. More

by DAISYDEGENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2021

Dealership Rating
Employee Rating

I did not have direct contact with Toyota of Lancaster. I went through my credit union buying service. Having said that, my new 2022 Prius Prime arrived in great condition and was as described on my purchase More

by bill.britton
Price
Recommend Dealer
Yes

September 15, 2021

Dealership Rating
Employee Rating

So happy with our Rav4 Prime. We used AutoLand car buying service through our credit union to purchase this car so we never even went to the dealership. My review is based on delivery of the car to me. Oscar More

by DMETZ88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Carretero

July 26, 2021

Dealership Rating
Employee Rating

Quick, expedient and helpful. I got exactly what I wanted in perfect condition. I would highly recommend this dealership. Awesome car, awesome service. Thank you! More

by DALE27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 14, 2021

Dealership Rating
Employee Rating

Fast ,Courteous, clean and convenient It’s the only Fast ,Courteous, clean and convenient It’s the only Toyota dealer in the antelope valley and they are excellent everyone seems to care and is genuin More

by MYVETTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez, Douglas Velasco , Mitchell nance

July 12, 2021

Dealership Rating
Employee Rating

Toyota of Lancaster made the purchase of my new Prius Prime easy and hassle free. They located the exact color and trim package I was in he market for and had the vehicle delivered to my credit union for More

by DARIA C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 25, 2021

Dealership Rating
Employee Rating

Sales. Person had. Horrible. Customer service. He seemed. To. Get. Frustrated. When I. Would t accept the terms. Of the. Contract he. Even told. My. Dad “ Iam. Not going. Any. Lower. I. Don’t. Care. That y More

by jrgarcia117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 26, 2021

Toyota of Lancaster responded

Hi jrgarcia117, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We always keep the customer's individual financial goals in mind. Still, both parties have parameters they need to stay within—sale results only when two parties have negotiated and a final price is agreed upon. Please feel free to contact me anytime you need assistance. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-948-0731

Feb 26, 2021

jrgarcia117 responded

I. Understand. And. Iam. Not trying to. Renegotiate anything just letting people know my. Experience very. From. Your. Facility

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