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Kelsey LeRoy
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Kelsey LeRoy | Page 15
VW/AUDI SERVICE MANAGER
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
230 Reviews
Dealership Experience
4 yrs, 5 mos
Industry Experience
9 yrs, 11 mos
230 Reviews
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230 Reviews of Kelsey LeRoy
October 10, 2020
Nice facility. All recalls completed on time. Staff very friendly. Only negative is this requirement to write 25 words. The sky was blue on Thursday. friendly. Only negative is this requirement to write 25 words. The sky was blue on Thursday. More
by ADARC52
Verified CustomerOther Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Andrea Darnell, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
Helpful 
October 09, 2020
3 trips for Q8 20k incomplete checkupWorst car wash 3 trips for Q8 20k incomplete checkup Worst car wash ever, half the car untouched. Dirt and soap residue not rinsed of. Service mats, tags, and p 3 trips for Q8 20k incomplete checkup Worst car wash ever, half the car untouched. Dirt and soap residue not rinsed of. Service mats, tags, and plastic left in car. More
by TWEBER1023
October 06, 2020
As always, Maple Hill did a great job. Everyone was very helpful, and the work was done quicker than they promised - so I was able to get home much earlier! Really impressed with all the people who work at helpful, and the work was done quicker than they promised - so I was able to get home much earlier! Really impressed with all the people who work at Maple Hill Audi. More
by GRACE.GILMORE
Other Employees Tagged: Cassandra Westfall, Andrea Darnell, Hannah Seal
October 06, 2020
The dealership was second opinion on my 2009 Audi A4. They evaluated my vehicle sooner than estimated. I also feel they when above and beyond what was necessary while I really with resolving my issue lon They evaluated my vehicle sooner than estimated. I also feel they when above and beyond what was necessary while I really with resolving my issue long distance. Thank you for your quick analysis and patience after diagnosis. More
by JOLYNNANDCO
Other Employees Tagged: Misty Figg, I do not know the name of the technician/mechanic who assessed out my Audi, however he sounded knowledgeable..
October 02, 2020
Kelsee what’s great to work with. Up front with my services price, time frame, and what would need to be done in the future. services price, time frame, and what would need to be done in the future. More
by BUDDHASAYSYES123
Other Employees Tagged: Lena Grubb
October 02, 2020
Very factual in what they say they will be doing with your vehicle. Time allotment to your vehicle in is correct for your appointive slot. Keep up the great service! your vehicle. Time allotment to your vehicle in is correct for your appointive slot. Keep up the great service! More
by 4 RINGS
October 01, 2020
They were clean, efficient and professional. The waiting area was very nice and they communicated well. I am disappointed, that when I asked for them to make sure the transmission cap was tight, they said area was very nice and they communicated well. I am disappointed, that when I asked for them to make sure the transmission cap was tight, they said they couldn't do that, that I would have to make another appointment to have that checked. Seems kind of sad, that they wouldn't do that for me, even if for an additional charge. More
by KIM.GRAYWOLF
September 28, 2020
My Outback is in very experienced, competent hands, when service--routine or otherwise--is required. The car was purchased with the intention that it would be my last: good maintenance, which is performed service--routine or otherwise--is required. The car was purchased with the intention that it would be my last: good maintenance, which is performed by the technicians at Maple Hill, will help that happen! More
by SOLITARYMONK51
Other Employees Tagged: Jeff Daniel , Che Lopez
September 25, 2020
After picking up my car from having a 400.00 + repair done I experienced the same problems on my way home. I live almost an hour away from this dealership and now I have to go back. It’s very frustrati done I experienced the same problems on my way home. I live almost an hour away from this dealership and now I have to go back. It’s very frustrating. Plus with masks on and unclear signatures on my paperwork I’m not 100% sure which employees I worked with. More
by L.DEBOER
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