Ken Benton
Ken Benton at North Penn VW
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Ken Benton

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.8
424 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

12 yrs, 3 mos

4.8

424 Reviews

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424 Reviews of Ken Benton

May 05, 2025

Dealership Rating
Employee Rating

NPVW has been my go to service place for my GTI for many years. They always take great care of me and my car. Knowledgeable staff and friendly service every single time. More

by Alexmtnez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter, Jesse McDonough

April 27, 2025

Dealership Rating
Employee Rating

Everyone is always informative and listened to my concerns and of course polite. Tim my sales executive is always a pleasure to speak with. More

by findlayp323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2025

Dealership Rating
Employee Rating

Everytime I problem with my car I call them and Jesse does the best job to help it any situation and keeps me updated with my car. It’s really great dealing with him. More

by VINCEG3389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

North Penn VW responded

Thank you so much for the kind words! We're thrilled to hear that Jesse has been able to take great care of you and your vehicle. We truly appreciate your trust in us, and we'll be sure to pass along your wonderful feedback to him. It's always our goal to make every experience smooth and stress-free! 🚗✨

April 06, 2025

Dealership Rating
Employee Rating

James was a great help I would definitely recommend this service department. Very friendly team More

by KPLANT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

North Penn VW responded

Thank you so much, KPLANT2! 😊 We're so glad to hear that James and the team were able to assist you. We truly appreciate your kind words and your recommendation! Our team is always here to provide excellent service, and it's great to know we met your expectations. Looking forward to seeing you again soon! 🙌🚗

March 10, 2025

Dealership Rating
Employee Rating

Jesse was wonderful! Very communicative kept me informed all the time as to how my car was doing and what it needed! More

by ALYHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

Tim Notorianni is the best! He just sold me my 10th VW. Tim is a pleasure to work with; he makes the buying experience a breeze. I’d recommend him to everyone in the market f More

by SARAH.LITKA17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni, Erin Trotter, Jesse McDonough , Alan Mann

February 25, 2025

Dealership Rating
Employee Rating

Erin is always professional, knowledgeable and personable. She remembers me each time I’m there with my car. I appreciate the timeliness of service and the fact you can wait there for your car if More

by DANIBOY.SAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter, Jesse McDonough

February 09, 2025

Dealership Rating
Employee Rating

The dealership has appointments where you can wait for your car to be serviced. Service is always done on time. More

by WALKME1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

My appointment time was met within a 5 minute window. I had a number of questions about the recall and future expectations all were answered to my satisfaction. More

by EDWARD.LETCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2025

Dealership Rating
Employee Rating

Excellent I enjoyed the visit I will not do any more surveys for you. I resent you making me write 15 words More

by SMESTHOS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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