Ken Delk
Ken Delk at BMW of Westlake

Ken Delk

Senior Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
408 Reviews

Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!

Dealership Experience

20 yrs, 10 mos

Industry Experience

20 yrs, 10 mos

Specialties & Trainings

Corporate Sales Coordinator

5.0

408 Reviews

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408 Reviews of Ken Delk

July 01, 2025

Dealership Rating
Employee Rating

This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. More

by Tamoore
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 29, 2025

Dealership Rating
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I had a very nice experience with Ken. He was very professional and moved very quickly. He really knows how to get the job done More

by SHAWNTAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Jul 01, 2025

BMW of Westlake responded

Shawntae, thank you for your kind review; we are happy to pass along your comments to Ken.

June 21, 2025

Dealership Rating
Employee Rating

First BMW and was impressed by the professionalism of the salesman and overall dealership team More

by bcncarp459
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 24, 2025

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

Jun 24, 2025

bcncarp459 responded

Once again impressive performance by the westlaketeam

June 08, 2025

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Employee Rating

Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2025

BMW of Westlake responded

Ron, your wonderful feedback and rating mean a lot to us.

May 19, 2025

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Employee Rating

Great experience Everyone was helpful Ken was wonderful Mike made it easy to understand the technology of the car More

by AUNTIETEE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Mike Delczeg

May 22, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

May 05, 2025

Dealership Rating
Employee Rating

Our experience with BMW of Westlake was excellent. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. More

by PAULAA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Alan Fejes

May 08, 2025

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

April 29, 2025

Dealership Rating
Employee Rating

Ken Delk was great. No pressure, no trying to up sell me on a different vehicle. Very relaxed setting. No drawn out back and forth and pushing extra warranties, etc. Fir More

by Bowtie29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

March 27, 2025

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Employee Rating

Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 04, 2025

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Employee Rating

Kenneth met us shortly after walking in the door when most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wan More

by Bentley42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg

Mar 08, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 12, 2025

Dealership Rating
Employee Rating

Easy to deal with. Good support for out of state purchase salesman and finance manager were good to work with. More

by RARODERICK10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Feb 18, 2025

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

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