Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kendra Marshburn
Kendra Marshburn at Moore Buick GMC
Refer Me

Kendra Marshburn | Page 2

BDM

Moore Buick GMC

2445 N Marine Blvd
Jacksonville, NC 28546

Contact Me
4.8
67 Reviews
4.8

67 Reviews

Write a Review

67 Reviews of Kendra Marshburn

November 28, 2023

Dealership Rating
Employee Rating

Kind, Polite, Friendly, Quick service, in and out patient resolves all issues. gives a new loaner car while my car is being serviced very helpful More

by TOPSAILBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Pohlman, Jackie Young, John Gibson, Jennipher Likens , Derrick Black, Dakota in Service Department 5 Stars +++

Helpful
Report | Print
Dec 01, 2023

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2023

Dealership Rating
Employee Rating

SteveO was very helpful and professional. Great salesman from top to bottom. Definitely enjoyed the entire purchase process. Would recommend anyone to SteveO and the dealership. More

by john.d.wilkerson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Taylor, Paul Henry, Jennipher Likens, Rj Filoon , Brittany Bryant

Helpful
Report | Print
Nov 25, 2023

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

November 19, 2023

Dealership Rating
Employee Rating

Excellent sales experience. Helped set-up new vehicle Onstar, was prepared for our visit. 1st class. More

by jimmyireland
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Washington

Helpful
Report | Print
Dec 29, 2023

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

November 05, 2023

Dealership Rating
Employee Rating

Dealt with Kendra and she was amazing throughout the whole process. Made the buying and shipping process easy. Would recommend her highly to anyone. More

by mtbhomerepair
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Henry, Wayne Pohlman

Helpful
Report | Print
Nov 07, 2023

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2023

Dealership Rating
Employee Rating

Bad waiting area. No communication during 3hr wait. Concessions in service area, not customer area. Customers lined up against wall in waiting area. Free fruit, nabs w More

by lwilson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Kephas, John Stephens, John Gibson, Jennipher Likens, Rj Filoon , Derrick Black, Brittany Bryant, Anthony Rocci

Helpful
Report | Print
Oct 06, 2023

Moore Buick GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (910) 378-0190 at your earliest convenience to discuss how we can turn this experience into a positive one.

Oct 06, 2023

lwilson22 responded

I’m not on a rant about the negative experience I had from the service staff ( not letting me know why the repair Wes taking so long. I did Have an appointment). They performed as instructed I assume. However, the customer waiting area is in need of a ‘fix’ . Good coffee carafes and bottled water is good. No snacks or fruit available in waiting’s room. Very small. Inadequate seating. Multiple staff passing through on their way, I assume, to use toilet facilities. These staff avoided any eye contact with customers. Vending machines in service area. Waiting can/should be a relaxing experience as possible. Comfortable seating. Good visuals on walls. Show off inventory on monitors. Provide access to showroom. Sell a car while customers wait. Charging stations. The waiting area should be very spacious. I come to j’ I’ll from new Bern just to have my Enclave serviced at Moores. I may not in the future. Thanks for your feedback back. That is a good thing. Ben Wilson

September 05, 2023

Dealership Rating
Employee Rating

Great service will return when we decide to buy another car. Explained everything on the car to my wife. More

by forsberg.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Henry, Ryan Kephas, John Stephens , Brittany Bryant, Drew Edney

Helpful
Report | Print
Sep 08, 2023

Moore Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moore Buick GMC Truck, INC. Thank you so much for your feedback! We hope you have a great day!

July 13, 2023

Dealership Rating
Employee Rating

Blake was great help. Did a fine job of taking care of us and making the buy enjoyable. Did great showing and going over the vehicle we bought. More

by galenw1734
Recommend Dealer
Yes

Other Employees Tagged: Paul Henry, Blake Washington

Helpful
Report | Print
Sep 29, 2023

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2023

Dealership Rating
Employee Rating

Very disappointed. My loan came out to be $3000 more than what they showed me on the worksheet I initialed and agreed to before they drew up the paperwork. I will be re More

by 108.rsutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paul Henry , Tyler Stearns

Helpful
Report | Print
Jun 13, 2023

Moore Buick GMC responded

Mrs. Sutton, Please reach out to us at (910) 382-9164 when you can so we can address this situation directly. Thank you and have a great day. Thank you, Jim Wright Moore Buick GMC Truck, Inc

Jun 22, 2023

108.rsutton responded

Well, I reached out and found out they added insurance and an additional warranty that I told them before to take off. The only compensation they wanted to give was to go back in and take off those items now. Really?! Now, I got a temporary registration card in the mail a couple of days ago and had to pay another $500 for that, and it was supposed to have been already added onto our agreement amount as well! For those of you wondering, didn’t I read and/or know what I was signing, yes I did. They just didn’t show me the final breakdown item per item like all other car dealerships I’ve dealt with have when signing. I just want you to be aware to be careful on the back end when dealing with this company.

May 26, 2023

Dealership Rating
Employee Rating

Kendra was amazing on the phone helping with my inquiry all the way through my ultimate purchase. She is a great asset to your company. More

by diana18
Recommend Dealer
Yes
Helpful
Report | Print
Jun 13, 2023

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 20, 2023

Dealership Rating
Employee Rating

First time buying from Moore Buick GMC in Jacksonville The staff went out of there way to make us feel so welcomed I first I went on line and inquired bout a vehicle and dealt with Kendra Marshburn that More

by Michael Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Taylor, Ryan Kephas

Helpful
Report | Print
Jun 13, 2023

Moore Buick GMC responded

Michael, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
3
...
7

Dealership Inventory (193 Vehicles)

new 2023 GMC Acadia car, priced at $41,235
2023 GMC Acadia
new
Summit White exterior
Automatic
Front-wheel Drive
$41,235
View Details
new 2024 GMC Sierra 2500 car, priced at $90,095
2024 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$90,095
View Details
new 2024 GMC Sierra 2500 car, priced at $87,105
2024 GMC Sierra 2500
new
Sterling exterior
Automatic
Four-wheel Drive
$87,105
View Details
new 2024 GMC Canyon car, priced at $46,570
2024 GMC Canyon
new
Volcanic Red exterior
Automatic
Four-wheel Drive
$46,570
View Details
used 2023 GMC Sierra 1500 car, priced at $44,900
2023 GMC Sierra 1500
used
Summit White exterior
Automatic
Four-wheel Drive
$44,900
View Details
used 2022 Chevrolet Silverado 1500 Limited car, priced at $42,500
2022 Chevrolet Silverado 1500 Limited
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
$42,500
View Details
View All Inventory