Kermitt Graham | Page 12

Outstanding in every category. Just purchased my second Kia. Friendly, courteous, experienced and completely service oriented staff. One of the best auto sales experiences I've ever had. Kia. Friendly, courteous, experienced and completely service oriented staff. One of the best auto sales experiences I've ever had. More

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Going to Hollywood Kia has been the best experience anyone can ask for! The whole experience was smooth and fast! Everyone there was so helpful and understood all of my concerns and helped me feel amaz anyone can ask for! The whole experience was smooth and fast! Everyone there was so helpful and understood all of my concerns and helped me feel amazing with my purchase! Kermitt Graham is such an amazing sale associate and I will continue to go to him for all of my future purchases! I got a car on a Saturday and my mom loved how amazing he was that she ended up getting a car 2 days after! Next up is my cousin ! I would love to also give a shout-out to Sean in the finance department and Juan in the insurance department! They were amazing and so Incredibly sweet! Overall 10/10 experience! More

by EMILY PIEDRA Verified Customer Verified Customer

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I like to do plenty of research before buying a car so that when I call the dealership I don't waste any time. After submitting my information online to the Hollywood Kia website, I was contacted by Sh that when I call the dealership I don't waste any time. After submitting my information online to the Hollywood Kia website, I was contacted by Sherece Wilson, who was quick to answer any questions that I had. Also, Sherece was the only person who gave me a reasonable quote via text message. Other dealers were pricing me at several thousand dollars OVER MSRP for the same car and car loan terms. Once I agreed to come in, I spoke on the phone with Jessica Charles, who was one of the most professional managers I've ever spoken to. She was very direct and concise in her communication and was very transparent. We agreed on the final numbers and I was on my way to Hollywood within 30 minutes or so. Jessica gave me the full breakdown about what to expect at the dealership, and the name of the salesman who would be greeting me when I arrived. Which brings me to the next person. Kermitt Graham called me before I arrived at the dealership to let me know he was transporting the car and would be there in about 20 minutes with the vehicle. I was at a nearby restaurant to waste some time (because Jessica had given me a heads up of when to arrive). Kermitt was friendly, very down to earth and made the car buying experience a breeze. After a quick test drive (I already did my research) I was ready to buy. The finance guy was Luis Vela. As we all know, normally that's the worst part of the car buying experience. That wasn't the case here. It was a very easy going process with no pressure or sketchy sales tactics. We actually had a great conversation while filling out the necessary paperwork. If I had to nitpick one thing, it'd be that I waited quite a while before actually being able to even see the finance manager but there were a lot of other customers buying a vehicle that day so it wasn't really their fault. I'll be looking to buy another vehicle in 6 months or so, and Hollywood Kia has set the standard for how the process should go. I'm not a 'review' guy, but I felt compelled to leave one here since I had such a pleasant experience. If you're looking at buying a Kia, don't waste your time going anywhere else. I've been to about 5 Kia dealers in South Florida, and then came here to read the reviews. They are spot on. Hollywood is the best and please, please, stay away from the badly reviewed ones. Hope this helps someone! More

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Jessica and Kermitt were both very professional and provided a smooth customer experience. Kermitt was also extremely thorough in explaining the different features that accompanied my Forte provided a smooth customer experience. Kermitt was also extremely thorough in explaining the different features that accompanied my Forte More

by OLONG08 Verified Customer Verified Customer

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Great inventory and good service.would recommend to everyone, and very professional salespeople, defenetly a good experience.firt time buying a Kia and not the last. everyone, and very professional salespeople, defenetly a good experience.firt time buying a Kia and not the last. More

by MI_CUENTA_DE_CORREO Verified Customer Verified Customer

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Garfield, and the entire staff made my shopping for my new Kia absolutely wonderful. Everything was taken care of and I was made to feel at home. Love my new Kia and Hollywood Kia. new Kia absolutely wonderful. Everything was taken care of and I was made to feel at home. Love my new Kia and Hollywood Kia. More

by CHARLENEDYKMAN123 Verified Customer Verified Customer

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Just got our THIRD Kia from your dealership. We live in Miami-Dade but travel to your location because of the no-nonsense deals. The service staff is amazing too. Miami-Dade but travel to your location because of the no-nonsense deals. The service staff is amazing too. More

by TROSE2 Verified Customer Verified Customer

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Wow I was very impressed everything was well organized outside as it was inside it was very clean and the staff was very professional courteous and kind especially the service associate who helped me thro outside as it was inside it was very clean and the staff was very professional courteous and kind especially the service associate who helped me through the process of getting into the car but I really wanted and that was kermitt Graham I'll say it again he is the best I got into my 2021 Kia Forte I'm a very extremely happy with it I want to thank everybody at Hollywood Kia for getting me into this Kia Forte 2021 God bless all of you and Hollywood Kia thank you so much More

by RICK.EDGERTON.2468 Verified Customer Verified Customer

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My husband and I came to Hollywood Kia three years ago looking for a better experience then we received at the prior dealership. We decided to come to Hollywood Kia and Kermitt Graham listen to all our looking for a better experience then we received at the prior dealership. We decided to come to Hollywood Kia and Kermitt Graham listen to all our needs and gave us a great deal on a Sorrento lease. When our lease was coming up we knew that we wanted to come back and see Kermitt again for our new lease. My husband and I went back to Kermitt and he got us a great deal on the Kia K5 GT. We receive the same experience with Kermitt we did three years old. We are very happy with his friendliness, knowledge and welling to go the extra mile for his customers. We will be a return customer for years to come and refer our family and friends to Kermitt. More

by DRG2120 Verified Customer Verified Customer

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Kermit was very professional. He is very nice and said our Cadenza should be fine to return without any issues. He is good to work with. our Cadenza should be fine to return without any issues. He is good to work with. More

by ABEAUMIER Verified Customer Verified Customer

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