Kevin Cappelli | Page 6

A customer of 10+ years A trustworthy service department- that's the Don Ayres' experience! No up selling. Just GREAT service. Whether you drop it off outside of business hou A trustworthy service department- that's the Don Ayres' experience! No up selling. Just GREAT service. Whether you drop it off outside of business hours, use the shuttle to your destination, or wait. Ayres considers your needs and wants: free beverages, wifi, television, magazines... tables so you can even to work while you wait. Oh, and very low cost oil changes for cars purchased from Ayres. Whether your service writer is Jeremy, Troy, Doug S or W... or any of the rest- they all work for your 100% satisfaction. Thanks guys! Definitely the best in Fort Wayne! More

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Oil ans filter change. Tire rotation Kevin Capelli scheduled the appt for me and Doug Settle took care of my car. Has everything done by the time he said it would be ready washed my car a Kevin Capelli scheduled the appt for me and Doug Settle took care of my car. Has everything done by the time he said it would be ready washed my car as an added bonus and pulled it around for me to pick up when I arrived. He is very kind and professional, always provides excellent customer service. John Watkins also assisted with some cleaning of stains on my seats and went above and beyond to help me out. More

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Excellent They were efficient and very professional. I appreciated their willingness to work with my schedule. I also appreciated their willingness to take my p They were efficient and very professional. I appreciated their willingness to work with my schedule. I also appreciated their willingness to take my payment over the phone. More

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Honest Female Friendly Honda Service Ladies, fear not! Doug Waltz, Doug Settle, Kevin Cappelli, Troy Johnson (mechanic Dave S.), along with many others not mentioned, have always been fr Ladies, fear not! Doug Waltz, Doug Settle, Kevin Cappelli, Troy Johnson (mechanic Dave S.), along with many others not mentioned, have always been friendly and helpful when I brought in my 1982 Honda Prelude & now my 2001 Accord in for service. I have not ever had a problem with any of the staff. You will be treated like a person and they will take time to explain things and answer questions. They are great about caring for my service milestones and the times that other things pop up! When I have a service that takes a few hours, the shuttle is a great way for me to get a thing or two done while I wait. Otherwise the waiting room & restroom are nice enough, I do not mind waiting there. Complimentary beverages and a cell phone charging station are a couple of extras they offer. I recommend Don Ayres Honda Service for anyone with a Honda! They do service other vehicles (makes and models) as well. I am sure you would find the service to be what you expect it to be... great! More

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Normal Maintenance I always get great service from Don Ayres. My service guy Chuck Sutter is always helpful with getting pm maintenance done and scheduled in a timely ma I always get great service from Don Ayres. My service guy Chuck Sutter is always helpful with getting pm maintenance done and scheduled in a timely manner. Would recommend this dealer ship for all your needs. More

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Service department I had a headlight that needed replaced not long after having bought my car from don ayres. I scheduled an appointment and they fit me in the next day I had a headlight that needed replaced not long after having bought my car from don ayres. I scheduled an appointment and they fit me in the next day and it was covered under warranty. I could not have asked for a better experience. More

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Regular service and maintence Very very good and timely for regular service and maintenance and accommodating to fit my schedule. Have knowledgeable staff to check you in at ar Very very good and timely for regular service and maintenance and accommodating to fit my schedule. Have knowledgeable staff to check you in at arrival. More

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Great Sales and Service From the time we bought our Honda Accord in 2010 thru the present service appointments, we have been pleased with the excellent sales and service prov From the time we bought our Honda Accord in 2010 thru the present service appointments, we have been pleased with the excellent sales and service provided by Don Ayres employees. More

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Female Friendly Honda Service Doug Waltz, Doug Settle, Kevin Cappelli, Troy Johnson (mechanic Dave S.), along with others not mentioned, have always been friendly and helpful when Doug Waltz, Doug Settle, Kevin Cappelli, Troy Johnson (mechanic Dave S.), along with others not mentioned, have always been friendly and helpful when I bring my 2001 Accord in for service. I have not ever had a problem with any of the staff. They are great about caring for my service milestones and the times that other things pop up! When I have a service that takes a few hours, the shuttle is a great way for me to get a thing or two done while I wait. Otherwise the waiting room is nice enough, I do not mind waiting there. I recommend Don Ayres Honda Service for anyone with a Honda! They do service other vehicles as well and I am sure you would find the service to be what you expect it to be, great! More

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I have always had good experience at the Honda dealer. When I return to the Honda dealer it is because a good service and good staff. When it comes time to purchaseA new or used vehicleI will return to the When I return to the Honda dealer it is because a good service and good staff. When it comes time to purchaseA new or used vehicleI will return to the Hondadealership More

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