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Kevin Cappelli
84 Reviews
When you ask Kevin Cappelli about his job, he’s quick to tell you that fixing cars is only part of what he does every day. The rest of the time, his goal is to make sure his customers are happy. “That’s the important part,” he says. Cappelli, service advisor in the Don Ayres Pontiac GMC service department, knows it’s frustrating to be without a car. That’s why he and his fellow employees do everything they can to minimize inconvenience to customers. For starters, they make repairs as quickly as they can. They also help arrange alternate transportation via the Don Ayres courtesy shuttle or a rental car. The ultimate goal: to make things as easy as possible for those facing unexpected or untimely repairs. When he’s not at work, Cappelli says he likes to spend time with his wife and play golf. He has worked full time at Don Ayres for four years but began working at the company part time in 1999. “It’s an excellent place to work,” he says.
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84 Reviews of Kevin Cappelli
October 10, 2017
Awesome service appt Brought my daughters car in for service and Jeremy and Kevin did an awesome job taking care of us. They found the problem quickly and had it taken ca Brought my daughters car in for service and Jeremy and Kevin did an awesome job taking care of us. They found the problem quickly and had it taken care of in no time. More
by K Hoffman
Other Employees Tagged: Jeremy Sullivan
August 19, 2016
Efficient and effective service All needs met. All issues resolved. recommended future service times. Pleasant conditions for waiting. Cost more than reasonable. Employees were fri All needs met. All issues resolved. recommended future service times. Pleasant conditions for waiting. Cost more than reasonable. Employees were friendly, courteous and very knowledgeable. More
by Carolyn Suarez
Other Employees Tagged: Darrin Bickel
July 07, 2016
Fast courteous service Don Ayres Honda has always done a great job of keeping my Honda Insight in great shape. My recent wheel alignment was done quickly for a reasonable pr Don Ayres Honda has always done a great job of keeping my Honda Insight in great shape. My recent wheel alignment was done quickly for a reasonable price. They even gave me a computer printout of the adjustments. I recommend them. More
by Hoosier Daddy
May 27, 2016
Great Service!! Kevin Cappelli and Ben Rose are always very helpful in getting my vehicles back on the road, whether it is just an oil change or other major service. Kevin Cappelli and Ben Rose are always very helpful in getting my vehicles back on the road, whether it is just an oil change or other major service. Great attitudes and always friendly. More
by Shirley A Williams
Other Employees Tagged: Ben Rose
March 17, 2016
Excellent They are always accomdating. Friendly, efficient. No wonder they are always given such high ratings. Jesse has called to check on how we like our H They are always accomdating. Friendly, efficient. No wonder they are always given such high ratings. Jesse has called to check on how we like our Honda crv and to wish us happy birthday etc. They are always willing to help with anything with our cars. More
by Lewis,susan26
Other Employees Tagged: Doug Settle, Jeremy Sullivan , John Hofmann, Jesse Kindig, Dillon Steenport, Doug Waltz
October 29, 2015
Service department I went in for an oil change and regular Maintenance . The service was quick and the employees are friendly. Will continue to go back in the future I went in for an oil change and regular Maintenance . The service was quick and the employees are friendly. Will continue to go back in the future More
by Ruckcl01
Other Employees Tagged: Doug Settle
October 28, 2015
Two Honda family Everyone from new car sales department to service has always shown professionalism in the way they treat us. Other dealerships don't come close to Don Everyone from new car sales department to service has always shown professionalism in the way they treat us. Other dealerships don't come close to Don Ayres. More
by 2hondafamily
Other Employees Tagged: John Hofmann, Doug Waltz
October 26, 2015
The Best Place in town to get my Honda serviced. I have been Don Ayres service customer for almost 9 years now. I have never been to any car dealerships service dept where I was dealt with such level I have been Don Ayres service customer for almost 9 years now. I have never been to any car dealerships service dept where I was dealt with such level of courtesy, professionalism and expertise. On top of all that, can anyone beat $ 12.95 oil change, probably not. Doug Settle, Kevin Cappelli, Troy Johnson and everybody in service .... Thanks for your hard work. More
by Hondafan
Other Employees Tagged: Doug Settle , Troy Johnson
October 26, 2015
Service Department There is NO comparison between Don Ayres Service Department and others in the area. I am 65 years old and have owned many vehicles over the years. I h There is NO comparison between Don Ayres Service Department and others in the area. I am 65 years old and have owned many vehicles over the years. I have taken my vehicle to this service department for 13 years and never had an issue with the service. The service advisors are professional and extremely knowledgeable. The CRV sold itself. Frankly, because of the service department I limited myself to buying a car at this dealership and spent 2 years investigating the vehicle I would purchase. The salesman was also knowledgeable and friendly but I only drove the car once and consulted with my service guys (Chuck and Kevin) to "seal the deal". I look forward to continuing the great relationship and service I have become accustomed to. More
by honestabby1
Other Employees Tagged: Charles Suter, Rick Kruger , Rick Kruger
August 20, 2015
Service Department & Parts Department To all that it concerns , I do & have a great relationship with Don Ayres Honda ,over the past 30 yrs of service & dedication from this dealership. Th To all that it concerns , I do & have a great relationship with Don Ayres Honda ,over the past 30 yrs of service & dedication from this dealership. This is a 6 star dealership not a 5 star , I & my family have and own over 12 Honda's over a period of the 30 yrs , currently we have 3 Honda's now a 1992 Honda & a 2006 Accord, 1996 Accord witch is brand new and it is in my garage & has less than 1000 miles on it . Just to let you know I am a 47 yrs service technician for a local industrial fork lift dealership & have a very good knowledge of what excellent service is all about..... I challenge you to find a better staff to service your requirements........!!!!!! Douglas R Lang Thank you , Don Ayres Honda for your service and dedication that you and your staff have giving us over 30+yrs, what more could you ask for . Thank you Doug Suttle & Staff!!! ' More
by Doug Lang,Laotto in
Other Employees Tagged: Carlo Borg, Rick Squires, Shawn Baney, Doug Settle, Jeremy Sullivan, Charles Suter, Rob Braselton, Rick Kruger , Matt Faurote, Troy Johnson, Rick Kruger, Mark Miller, Ben Rose, Dillon Steenport, Shane Sullivan, Tom Vevia, Doug Waltz, Dave, Service Techincian
