Kevin Osborne
Kevin Osborne at Joe Machens Capital City Ford

Kevin Osborne | Page 2

General Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.7
228 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

41 yrs, 10 mos

4.7

228 Reviews

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228 Reviews of Kevin Osborne

December 01, 2025

Dealership Rating
Employee Rating

The sale process it self was great. The follow up however is making me wish I had gone elsewhere. I don’t see myself recommending this dealership or returning to it. More

by mbrush70
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Thomas Barker

Dec 02, 2025

Joe Machens Capital City Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tom Stegeman GM tstegeman@machens.com

November 21, 2025

Dealership Rating
Employee Rating

Made the process super easy and everyone was great to work with, had the truck shined up and ready for me within a day. More

by kadenweimer223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hubbard, Shane Jackson

Nov 21, 2025

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 31, 2025

Dealership Rating
Employee Rating

Dealership and Mike did everything right customer service was excellent. Explanations were thorough and to the point. Curb to curb service. More

by Jrtkhenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2025

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2025

Dealership Rating
Employee Rating

Josh was very easy to deal with and gave me a great understanding of all the bells and whistles on my new car. Christian in the business office was very mindful of my time and explained the extended wa More

by CHRFO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite, Josh Hubbard

Sep 22, 2025

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2025

Dealership Rating
Employee Rating

I have been going to capital city machens ford for over 25 years. They always treat me great. More

by BEVERS0671
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Josh Hubbard, Josh Woodruff , Tyler Hineman, Rick Richard

September 13, 2025

Dealership Rating
Employee Rating

Judy was very helpful and easy to understand. And knowledgeable about my Lincoln Very fast and efficient!! More

by IRENEHOLTSCHNEIDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Obermeyer , Christian in finance

July 22, 2025

Dealership Rating
Employee Rating

Thomas Barker was great. 10/10🥦 Will be reccomending to friends/family and reaching out to him for any future endeavors. More

by amillhealth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 20, 2025

Dealership Rating
Employee Rating

Absolutely outstanding experience! Joe Machens was professional, welcoming, and honest from start to finish. Mike went above and beyond—no pressure, super knowledgeable, and genuinely More

by christian_brune12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Josh Woodruff , Jackson

July 12, 2025

Dealership Rating
Employee Rating

Salesman was friendly and helpful. Purchase was a quick , easy transaction. Overall it was a good experience. More

by Amanda S.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker

July 07, 2025

Dealership Rating
Employee Rating

Great service, caring people. I would recommend them to everyone wanting to buy a car. More

by PCKNUDSEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield

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