Kolls Oloko
Kolls Oloko at Mercedes-Benz of Natick

Kolls Oloko | Page 4

Finance Manager

Mercedes-Benz of Natick

253 North Main St
Natick, MA 01760

4.9
257 Reviews
4.9

257 Reviews

Write a Review

257 Reviews of Kolls Oloko

November 17, 2023

Dealership Rating
Employee Rating

Came and purchased my first Mercedes with Jay Tang. Jay was very accommodating and positive with each interaction. Kolls was my finance guy he was good, very friendly, he was very informative and offer More

by abrokwayaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Pham, Jay Tang

Nov 20, 2023

Mercedes-Benz of Natick responded

We're delighted to know that our team at Mercedes-Benz of Natick made your car-buying experience a great one! It's fantastic to hear about the positive interactions you had with Jay, Kolls, and Jonny. We appreciate your feedback and hope you enjoy the ride in your new Mercedes!

November 06, 2023

Dealership Rating
Employee Rating

Sales person was great, attentive and knowledgeable! But the “finance manager” was terrible, made several mistakes that I have to fix, he changed one of my loans and overcharged my credit card. More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrew Gourgue

Nov 08, 2023

Mercedes-Benz of Natick responded

JD, We're glad to know you had a positive experience with our sales team but sorry to learn about the issues encountered in finance. We certainly don't want any mistakes causing inconvenience for our customers. Please reach out so we can address this matter directly and ensure everything is corrected promptly. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

November 06, 2023

Dealership Rating
Employee Rating

Who else would spend 2 hours making sure you are completely happy with your car and then schedule a follow up with you in case you have questions. Johnny did an great job. We are in the luxury indu More

by katya.portnaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Rosenberg, Jonny Pham

Nov 06, 2023

Mercedes-Benz of Natick responded

Hi Katya! We're so glad to know that you had a wonderful experience with us at Mercedes-Benz of Natick! It's our pleasure to ensure your complete satisfaction. We appreciate the kind words and look forward to serving any future needs you may have.

November 01, 2023

Dealership Rating
Employee Rating

Pick up process was easy. Saena was great! The whole purchase process was long however. More

by keneisha debnam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Arroyo , Saena

Nov 01, 2023

Mercedes-Benz of Natick responded

Thanks so much, Keneisha. We look forward to your next visit to Mercedes-Benz of Natick!

October 27, 2023

Dealership Rating
Employee Rating

If I could give a zero , I would . Very rude. Don’t understand about quality and time! More

by Cjulien123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Breidegam , Sales -poor

Nov 01, 2023

Mercedes-Benz of Natick responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression and would like the opportunity to get some additional details about your experience so I can make sure I'm addressing the situation appropriately with our team. If you have a moment, would you please reach out to me directly? Thanks again, Fahad Arshad - General Manager - farshad@herbchambers.com

October 16, 2023

Dealership Rating
Employee Rating

Jonny was so knowledgeable about the car. He completely taught me everything there is to know about the vehicle. I was amazed! More

by Wayne 660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Natick responded

Hi Wayne! We're glad to know that Jonny was able to provide you with all the information about your car at Mercedes-Benz of Natick. It's always our goal to ensure customers feel confident and informed about their purchases. Enjoy your ride!

Oct 17, 2023

Wayne 660 responded

Jonny's the best!!!!

October 12, 2023

Dealership Rating
Employee Rating

Jonny was amazing to work with. He was so thorough at showing me all my car could do. His attention to detail was great and earning all the things my new car do makes me excited. More

by Lkzinner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Pham, Andrew Gourgue

Oct 12, 2023

Mercedes-Benz of Natick responded

We're delighted to know that Jonny was able to provide you with an informative and exciting experience at Mercedes-Benz of Natick. Enjoy all the features your new car has to offer!

October 10, 2023

Dealership Rating
Employee Rating

Today I had an excellent in depth demonstration of the working of my mercedes now I feel comfortable and prepared to understand most of the technology he reviewed with me thank you for your demonstration More

by C.HARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Pham , Nicholas Sharer

Oct 10, 2023

Mercedes-Benz of Natick responded

C., we're delighted to know you had an excellent demonstration of your Mercedes' features at our Natick location. It's great that you feel comfortable with the technology now! Thanks for sharing your experience and rating us a perfect 10!

October 10, 2023

Dealership Rating
Employee Rating

Mercedes Benz of Natick was a fantastic dealership to work with! Everyone was so professional, kind, and well organized! I recently had the pleasure of working with Howard when purchasing my new car, and More

by jillianraesparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2023

Mercedes-Benz of Natick responded

We're delighted to know that you had a fantastic experience with us at Mercedes-Benz of Natick! It's great to see Howard was able to assist in finding the perfect car for your needs. We appreciate your recommendation and look forward to serving any future needs. Safe travels in your new vehicle!

October 08, 2023

Dealership Rating
Employee Rating

Jonny was terrific! My Mercedes has so many wonderful features and Jonny was thorough and sure to address each with precision. His patience and expert knowledge in cell More

by Gail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Pham, Brian Trebicka

Oct 09, 2023

Mercedes-Benz of Natick responded

Hey Gail, thank you for the positive review! We're delighted to know that Jonny was able to assist you with all the features of your new Mercedes. We appreciate your recommendation and see you again! Enjoy your new ride!

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