Kyle Silcox

I’ve been a Ferman BMW service customer for over 20 years because they’ve always delivered the kind of service I can count on. My most recent visit was no different. My service advisor, Jamie, plays a big ro because they’ve always delivered the kind of service I can count on. My most recent visit was no different. My service advisor, Jamie, plays a big role in why I keep coming back, professional, attentive, and detail-oriented, which makes every visit easy and dependable. Over the years, I’ve purchased and leased multiple BMWs, and the quality of care from Jamie and the Ferman BMW Service Center team has been a big reason for that loyalty. Every time I bring in my car, the service is consistently superior, and I leave knowing the service was done right. After two decades, they’ve earned my trust by taking care of my BMWs in a way that’s rare to find. More

by RSbmwdriving Verified Customer Verified Customer

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Amazing work. Very cordial and professional like always get things done in a timely manner. Very cordial and professional like always get things done in a timely manner. More

by tahanaamani6 Verified Customer Verified Customer

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Excellent service staff. Good comfy waiting area. Overall all good service. My car was new and it was a first service experience at bmw at this location. Good comfy waiting area. Overall all good service. My car was new and it was a first service experience at bmw at this location. More

by sunilpatel99 Verified Customer Verified Customer

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The people work there are very nice and sweet help me out with everything I need it mad me feel right at home the work on my car was existing job they took very good care of me and my car too 💯💯💯💯💯� with everything I need it mad me feel right at home the work on my car was existing job they took very good care of me and my car too 💯💯💯💯💯💯💯💯💯👍✔️🙌 More

by sabrinadenapoli67 Verified Customer Verified Customer

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I was nervous because it sounded like there were definitely something wrong but thanks to the awesome mechanic all is well no problems I was told thank you guys God bless definitely something wrong but thanks to the awesome mechanic all is well no problems I was told thank you guys God bless More

by rubylove48 Verified Customer Verified Customer

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Professional, quick informative…. this is how I would describe the service department at Ferman BMW. Thank you! this is how I would describe the service department at Ferman BMW. Thank you! More

by JeremyR Verified Customer Verified Customer

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I was very impressed with the high level of customer service, especially from Jamie the service advisor and Kyle the shop foreman. service, especially from Jamie the service advisor and Kyle the shop foreman. More

by Longhorn Verified Customer Verified Customer

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This dealership is very helpful and accommodating. They go out of the way to make it enjoyable They go out of the way to make it enjoyable More

by ALISSAELLISON09 Verified Customer Verified Customer

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They are really friendly and have awesome customer service here. Highly recommend using them. Thanks. service here. Highly recommend using them. Thanks. More

by Sean Chapman Verified Customer Verified Customer

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I’ve been very pleased since I bought my Mustang in 2016. I always had a full warranty when my old one ran out. I renewed it exact same one the highest #Warranty you can acquire and they’ve been great. I hav I always had a full warranty when my old one ran out. I renewed it exact same one the highest #Warranty you can acquire and they’ve been great. I have no problems. More

by anchorsaway58 Verified Customer Verified Customer

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