Kyle Silcox | Page 5

New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait. Good job faster than expected time. Appreciate the uber to mall during wait. More

by Erkincer Verified Customer Verified Customer

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Things were very fast. I had the best service and definitely be going back again I had the best service and definitely be going back again More

by areyne4 Verified Customer Verified Customer

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The team at Ferman took great care of my car! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! More

by miapelletier1 Verified Customer Verified Customer

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the service department is absolutely phenomenal, will definitely be bringing my car back for all of its needs! definitely be bringing my car back for all of its needs! More

by jamkanyuck Verified Customer Verified Customer

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Excellent service as always, amazing customer service. I recommend Sal, he is amazing at his job and always has solutions! I recommend Sal, he is amazing at his job and always has solutions! More

by negrita532 Verified Customer Verified Customer

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Nice friendly dealership. Answered any questions all questions in a timely manner. Done when they said they would be. Answered any questions all questions in a timely manner. Done when they said they would be. More

by Marylou3311 Verified Customer Verified Customer

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They always do my work promptly and carefully. Friendly and knowledgeable. Warranty repair done way quicker than expected Friendly and knowledgeable. Warranty repair done way quicker than expected More

by Noah Feld Verified Customer Verified Customer

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Didn’t reset tire pressure on screen so car kept saying needs tire pressure check. And didn’t tell me to do it. Friendly and helpful otherwise needs tire pressure check. And didn’t tell me to do it. Friendly and helpful otherwise More

by Barb Verified Customer Verified Customer

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The service and professionalism were exceptional. Great follow up and I would certainly buy from them again! Great follow up and I would certainly buy from them again! More

by DianneDavant Verified Customer Verified Customer

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Left three messages to call me to book a service. Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my corr Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my correct cell no. I’ve had other issues where a battery was changed thst turned out not to be the issue. They also pushed me to replace my rear brake pads. 6 months later, and it’s still okay. When they forgot to put my radiator cap on, and my car started overheating, they refused to get a tow in truck. After hours stuck in the heat, I finally convinced them, and they sent a tow truck. I love BMW, but decided to never buy one again. My new Tesla will be delivered next month. More

by Roy Verified Customer Verified Customer

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