Kyle Steger | Page 22

Amazing customer service; very personal and engaging. Bogi, was phenomenal, without a doubt knew his stuff and was on top of everything. He made my first car buying experience something to remember. Bogi, was phenomenal, without a doubt knew his stuff and was on top of everything. He made my first car buying experience something to remember. More

by joshiewajames Verified Customer Verified Customer

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Very pleased with the dealership. All of the sales people wore mask, as did everyone that was in the building. It was a very pleasant experience. wore mask, as did everyone that was in the building. It was a very pleasant experience. More

by Alnoor Verified Customer Verified Customer

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I’m very happy with the treatment I received from Mark Laird & finance people, non pressure & met my requests! Mark was extremely helpful in showing cars! I have recommended my sister to him also! Thank y Laird & finance people, non pressure & met my requests! Mark was extremely helpful in showing cars! I have recommended my sister to him also! Thank you Ferman! More

by cdemerit Verified Customer Verified Customer

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This is a first class dealership. The sales team is not high pressure and service team is the best. I have purchased four new cars there, my son has purchased three there, and my sister has purchased at high pressure and service team is the best. I have purchased four new cars there, my son has purchased three there, and my sister has purchased at least four there. We all feel the same way. More

by wirono Verified Customer Verified Customer

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Jim Allison was very courteous and honest. He kept me informed about the status of the vehicle and was prompt. The finance manager was amazing and gave me a payment lower than I asked for. informed about the status of the vehicle and was prompt. The finance manager was amazing and gave me a payment lower than I asked for. More

by janicebroad Verified Customer Verified Customer

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This is my third deal with Ferrman Chevrolet and not the last. Best dealership with the best team. From the top to bottom you guys are the best. last. Best dealership with the best team. From the top to bottom you guys are the best. More

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This was the best experience ever buying a vehicle. Honest, upfront and no B.S. We got a great used truck for a great price. Phil our salesman was awesome. Honest, upfront and no B.S. We got a great used truck for a great price. Phil our salesman was awesome. More

by poeticjusticemusic Verified Customer Verified Customer

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Mark Laird made our experience fast and easy with no stress which is hard to do when buying a Brand new car with your kids with you. stress which is hard to do when buying a Brand new car with your kids with you. More

by shanon.nihiser Verified Customer Verified Customer

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I had a great experience, they were able to get me out of my horrible 2017 Nissan into a 2020 Chevy Trax. Surprisingly is was not stressful, finance person Franco and my salesman Jim were excellent with unde my horrible 2017 Nissan into a 2020 Chevy Trax. Surprisingly is was not stressful, finance person Franco and my salesman Jim were excellent with understanding I wanted to stay within my budget and let’s just say they made it happen!! My next car will probably be from here as well :) More

by xteanee Verified Customer Verified Customer

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Sales member Bogi was an absolute pleasure. It was evident from the moment we spoke that he had our best interests in mind. We are absolutely satisfied with the services provided, and the vehicle purc evident from the moment we spoke that he had our best interests in mind. We are absolutely satisfied with the services provided, and the vehicle purchased. However, while negotiating price, sales manager Kyle approached us while Bogi had stepped away. He introduced himself and thanked us for coming in. He asked me to make a promise to purchase if he was able to meet my requested price, after pressuring myself and partner to buy, and not-so-subtly implying that we were wasting everyone’s time. I did not appreciate this request, and told him that “I do not owe any promises.” He ended the conversation there and walked away. I could hear him quoting statements that I made to another staff member in an extremely condescending, irritated, and mocking tone. I could not have been closer to walking away from the dealership after hearing Kyle’s statements. From my brief interaction with him, I believe he is a detriment to the positive environment that this dealership strives to provide. Bogi is absolutely the only reason that a purchase was made that day. He was polite, empathetic, and hospitable. More

by jacefowler Verified Customer Verified Customer

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