Larry Jones | Page 3

Love Acura Columbus I love Acura Columbus because they treat me like a family member. I started with the TL, then bought a TLX and now, I have a 2019 RDX. Steve Ault is I love Acura Columbus because they treat me like a family member. I started with the TL, then bought a TLX and now, I have a 2019 RDX. Steve Ault is always friendly and knowledgeable, making car shopping enjoyable. I was recently in for a service issue. Larry Jones was very impressive and efficient. He called me to get a through history of my vehicle problem (I used night drop). My vehicle was diagnosed and fixed quickly. I am very happy with my Acura family! More

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Larry was awesome and a great help! He worked with me and was super professional! I would definitely recommend Acura Columbus thanks to my experience with Larry! and was super professional! I would definitely recommend Acura Columbus thanks to my experience with Larry! More

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Great Buying Experience Bought a MDX in 2010 at Acura Columbus and kept it until 2019. Great car so I bought another 2019 MDX. The Service Department, managed by Larry Jones Bought a MDX in 2010 at Acura Columbus and kept it until 2019. Great car so I bought another 2019 MDX. The Service Department, managed by Larry Jones, has been wonderful to work with over the years. Everyone I have worked with is extremely courteous and respectful ..... including Heather Everson, Adam Hannah, Dave MacDonald, Steve Ault and many others. I highly recommend Acura Columbus. Melissa G More

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Unbelievable. I am a new fan/customer Your team at this location is outstanding. The manager went above and beyond by responding to a distress call in the evening, after he was home. I was Your team at this location is outstanding. The manager went above and beyond by responding to a distress call in the evening, after he was home. I was upset because I thought something had gone wrong with an earlier repair. He remained patient and helpful. He even tried to walk me through possible solutions before determining that The car needed to be brought in. The next morning he sent someone to help me jump my car. The tech was very patient and helpful. The manager had the loaner waiting and I was on my way with little to no missed time. he and the service advisor stayed in communication with me, and when I got my car back everything was fine. I am really impressed. I also own a Mercedes, and had stayed with that brand because of the customer service. Your Acura location surpassed Mercedes customer service. During my repair, our personal banker mentioned that he was looking for a new car and asked if we had recommendations. I told him Acura and to only go to your location. The manager’s name was Larry Jones. I have never been so impressed with a car dealership. He is great. The whole team was great. More

by Vnefertari Verified Customer Verified Customer

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Awesome Dealership I recently had a great experience at Acura of Columbus. I received a fair trade in price on my SUV and my salesman Steve Ault was awesome. Steve is I recently had a great experience at Acura of Columbus. I received a fair trade in price on my SUV and my salesman Steve Ault was awesome. Steve is very professional and extremely easy to work with. The entire dealership team are friendly and top notch. I met the owner who took time to chat with me and answer my questions. I purchased a 2019 Acura RDX and my overall experience with Acura Columbus exceeded my expectations! More

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Fast and friendly!! I came in for an recall-required airbag replacement and I was taken on time, immediately, waited for it and was back out the door in we’ll under an ho I came in for an recall-required airbag replacement and I was taken on time, immediately, waited for it and was back out the door in we’ll under an hour including having my car washed. Everyone there clearly cared about customer service. More

by pivetzt Verified Customer Verified Customer

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Service focused We had a few bumps in the road in the beginning but as a team they worked hard to make things right and they did. We had a few bumps in the road in the beginning but as a team they worked hard to make things right and they did. More

by DENNY.ALTENBURGER Verified Customer Verified Customer

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First time visit We moved to the area in the spring and my vehicle hadn’t been serviced in over a year. The service team did an outstanding job. We moved to the area in the spring and my vehicle hadn’t been serviced in over a year. The service team did an outstanding job. More

by malcsharp50 Verified Customer Verified Customer

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Acura purchase My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purc My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purchase pleasant. They are both very professional and friendly. Jamie Meredith, one of the Service Advisors came through the showroom and addressed me by name and spoke to my wife & I for a few minutes. It just feels like family at this dealership. This is the third Acura that we have purchased from Acura Columbus due to three factors, other than we like the looks & quality of Acuras: 1. Great professional treatment and comfortable environment while purchasing a car; 2, Great treatment from the Check in Attendants & the Service Advisors and Larry Jones the Service Advisor Manager. Then having quality work done by the Service Techs & dealing with Joyce Garrett at the check out counter is very pleasant.; 3. The overall feeling of friendliness any time you come into the dealership, whether for a car wash, service or car purchase. Our compliments to John Connelly for choosing the best and friendliest people and for operating his business in the manner that he does. Thank you, Brian Turner More

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Service as it should be ! Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of colu Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of columbus gave me both ! Great people , service , at a very reasonable price ! Thanks so much . Brian cooper More

by BRIANCOOPER47 Verified Customer Verified Customer

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