"JORGE AND lARRY WERE GREAT TO WORK WITH."
Easy to test out the cars I was interested in. They were ready for my Porsche trade and we got in and out quickly. The unit was clean and ready to go !
"Great experience "
Jorge Perez made our fist Porsche buying experience a memorable one. Go see Jorge, he is professional, friendly, and very knowledgeable about Porsche vehicles. The entire team was friendly and helpful. They have best coffee I’ve ever had at any dealership and I’ve been to many, lol.
"End of lease purchase "
- I wont do any more of this kind of survey
Jb Britz was the salesman who facilitated the end of lease purchase of my car. He was extremely helpful in moving the process through all of the steps of inspection and re-certification for the warranty. Jb was very personable and explained the process when I had many questions. I would not hesitate to contact him when I am looking for another car.
"Technical service bulletin key fob service"
Experienced problems with key fobs since buying the car 2 years ago. After several unsuccessful service visits, Porsche Riverside picked up my car, brought a loaner and replaced the key fob... However it took two weeks.
- Happy Customer
Larry Palmer, Service Manager, got us in and out quickly for a 5,000 mile service. As always, their service is excellent. Very friendly and customer oriented!
"Treated like Family"
There are many dealers in my general AREA IN orange County, but I choose to drive to Riverside.
The reason is simple customer service! I showed up at 7 Am and was initially greeted by Larry The Service manager. he personally walked me over to my Service Advisor Michael Barcelona . they had me checked in and a Loaner ( upgraded to a beautiful Panamera!) provided to me within minutes.
As always Everyone at Porsche of Riverside made me feel like I was the most important Customer they have! They take the time to get to know you and are truly interested in you.
Thanks again for the excellent service from all of you. That's why I drive to Riverside!!
The service department is knowledgeable, friendly, helpful and curtious. They are willing to deal with unexpected issues that arise and solve problems that are uncommon. Highly recommended.
"Walter's Porsche Service Department"
- Jim W
I have been coming to Walter's Porsche aka Porsche Riverside for the past 6 years due to it's reputation in the PCA . My first contact with the service department was with Conrad Castillion. Just before he left this group, he introduced me to his replacement, Larry Palmer and Mike Barcelona, Service Adviser. Both have taken good care me and my C4S. I have owned Porsches for the past 40 years. I'm loyal to the brand and to Porsche Riverside Service Department. No high pressure, competitive price, honest service and advice.
Thanks Larry and Mike! You guys are a plesure to work with.
The service I received was beyond my expectations. It all started with a same day appointment. Good customer service is hard to find these days but this Porsche dealership has it. I will continue to take my car there for service.
"XLNT SERVICE WITH DAVID AND SALES WITH TIM CHURCHILL"
- Pat Brotman MD
I took my 911 Turbo S in for a minor repair, David Barron was fantastic in the Service Dept and took care of everything very efficiently. Larry Palmer the Service Manager identified the problem immediately and got everything ordered and repaired in a timely fashion. I had a fantastic new 718 Boxster loaner vehicle that I just loved. While there I visited the sales department where Tim Churchill started the wheels turning for my next Porsche purchase . . . a new Cayenne !!!! Tim went over all the details, and reviewed the positives and negatives of the options I am considering for the vehicle.- Tim Churchill is a great sales person - extremely knowledgeable, loves the the Porsche Brand, and I can call him day or night with a question or problem and he is always right there to help.