Lauren Armbruster | Page 21
Service Advisor
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
298 Reviews
Write a Review298 Reviews of Lauren Armbruster
March 30, 2022
First, the parts department was prompt and helpful, they also called the morning they received my part. Second, Lauren in customer service was very helpful - as she always is. She remembered my name, gave also called the morning they received my part. Second, Lauren in customer service was very helpful - as she always is. She remembered my name, gave me updates and was very sympathetic about my situation (my car had been broken into). More
Other Employees Tagged: Rick Milbeck , I am assuming Rick is the guy in parts who called me (sorry if that isn’t correct).
March 26, 2022
I enjoyed being kept up to date on the service I received. Also, the waiting room was comfortable and friendly. received. Also, the waiting room was comfortable and friendly. More
Other Employees Tagged: Hannah Seal
March 24, 2022
I was very pleased with the way my service for my car was handled, it was very professional. Everyone was very nice. handled, it was very professional. Everyone was very nice. More
Other Employees Tagged: Lena Grubb , Amie Freeman
March 18, 2022
I had gotten to the appointment on time and the car repair needing completed was performed by Dave May, and finished in a timely manner. Lauren Armbruster was instrumental in getting me written up, rep repair needing completed was performed by Dave May, and finished in a timely manner. Lauren Armbruster was instrumental in getting me written up, repaired and out the door very quickly. My "hats off" to a wonderful crew. More
March 15, 2022
Staff is friendly enough. One repair (ignition) was covered by warranty. Other repair, transmission, was not. Subaru and Maple Hill were unwilling to help (warranty over milea One repair (ignition) was covered by warranty. Other repair, transmission, was not. Subaru and Maple Hill were unwilling to help (warranty over mileage). Disappointing that transmission is a known issue and Subaru is not being more proactive to fix the issue. Thank goodness for aftermarket repairs. Will not buy or recommend Subaru again. More
March 08, 2022
Satisfied with the service. Did all the required recall work in a timely manner. Took quite a while to get a service appointment. Did all the required recall work in a timely manner. Took quite a while to get a service appointment. More
Other Employees Tagged: Cassandra Westfall, Hannah Seal , DAN TAYLOR
March 07, 2022
Get my car back earlier than it’s promised . Courtesy ride home and pickup from after make serving my car at Maple Hill feels so simple and easy! Will recommend it to everyone! Courtesy ride home and pickup from after make serving my car at Maple Hill feels so simple and easy! Will recommend it to everyone! More