Lauren Armbruster
Lauren Armbruster at Maple Hill Auto Group
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Lauren Armbruster | Page 30

Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
298 Reviews
4.8

298 Reviews

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298 Reviews of Lauren Armbruster

July 09, 2021

Dealership Rating
Employee Rating

Clean & professional. Did not try to sell me something I didn't need :) Loaner car was immediately available. Very comfortable to work with. They are far from home but worth the drive. More

by SR.RUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 07, 2021

Dealership Rating
Employee Rating

The service writer Lauren was exceptional got us in and out as promised. Big thanks to Her! Was worth the one hour drive to get the recall taken care of. More

by MARKLEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hodgson

Jul 08, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Lauren. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 06, 2021

Dealership Rating
Employee Rating

Excellent staff and service. Very knowledgeable and friendly. Waiting area is clean and meets all expectations. I value having a dealership with a service department that you can rely on More

by bkeech22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey LeRoy

Jul 08, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 06, 2021

Dealership Rating
Employee Rating

Appointment worked well, Service was done quickly and in a timely manner. Service Consultants were very professional. Facility was clean and bright. Waiting area was nice. Cost was very reasonable. More

by HBOYER0695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Hannah Seal , Misty Figg, Amie Freeman

Jul 12, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 29, 2021

Dealership Rating
Employee Rating

The Maple Hill team is always courteous and positive. They work well together. I know when I bring my car in it will be in good hands. More

by JSCHMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall

Jul 01, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

June 24, 2021

Dealership Rating
Employee Rating

The service was carried out as promised and in the time promised. All service personnel I dealt with were professional, courteous, and helpful. As always, the staff made every effort to make sure that cust More

by AHSANKHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall

Jun 25, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled to hear you had a great experience at our dealership. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

June 22, 2021

Dealership Rating
Employee Rating

We have been MHAG customers for 12+ years, leased and purchased multiple vehicles and always received Exceptional honest service! Highly recommended! More

by MARKCREATIVE2
Recommend Dealer
Yes
Jun 23, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 19, 2021

Dealership Rating
Employee Rating

They were on time, kept me informed and lent me a loaner which I needed because it was going to be there most of the day. Lauren was helpful More

by SIMANSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Maple Hill Auto Group responded

Thank you, so much! We're happy Lauren was able to be so helpful in getting your vehicle serviced. If there is anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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