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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 20

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Lauren Fusaro

September 25, 2025

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Employee Rating

Reliable informative and helpful. I’ve never had any issues since coming to this dealership More

by chrisdimaggio89
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karl Boye, Mathew Rivera

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Sep 25, 2025

DCH Wappingers Falls Toyota responded

We're so glad to hear that you've had a consistently positive experience with us. Providing reliable, informative, and helpful service is exactly what we strive for, and it's great to know we've earned your confidence. We look forward to continuing to serve you!

September 25, 2025

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Employee Rating

Toyota wappingers fall Dealer provides excellent service and advise. Overall experience has been good and would recommend to others. More

by BMZ1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you had an excellent experience with our team. We truly appreciate your recommendation and look forward to serving you again.

September 19, 2025

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Lauren was awesome! She made sure that parts were on hand and she kept me updated on the status of my vehicle. I appreciated her kindness. More

by LLmadison4750
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear Lauren provided you with excellent service and kept you updated throughout the process. We’ll be sure to share your appreciation with her. We look forward to serving you again!

September 14, 2025

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When I have a appt. They are always on time will have back on the road as soon as possible More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Berenguer, Thomas Hackett, Dylan Abell, Jaime GarciaMuniz, Jason Gasiunas, Judy Deems

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Sep 14, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Bob! We’re glad to hear our team keeps your appointments on time and gets you back on the road quickly. We truly appreciate your support! 🚗✨

September 13, 2025

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Employee Rating

The team at DCH are customer focused Avi, Josh and Dylan made the buying experience seamless From sales, service to parts DCH has got you covered No need to look further DCH is the best option More

by david.winderbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell, Joshua Johns, Andrew Bartko

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Sep 13, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing this wonderful feedback! We’re so glad to hear Avi, Josh, and Dylan made your experience seamless. It means a lot to know our sales, service, and parts teams are all delivering the level of care you deserve. We truly appreciate your recommendation and look forward to serving you again!

September 10, 2025

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Employee Rating

Always a pleasure Nope, I'm not a writer Nope Nope Nope Nope Nope Nope Nope More

by MFAL
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Sep 10, 2025

DCH Wappingers Falls Toyota responded

It’s always a pleasure to serve you and we appreciate your continued support.

September 10, 2025

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Employee Rating

Fast service staff was courteous and friendly. Easy to get an appointment they let me know what was going on More

by RJV714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2025

DCH Wappingers Falls Toyota responded

We’re happy to hear you had a smooth experience with our team and appreciated the fast, friendly service. Thank you for choosing us, and we look forward to helping you again!

September 06, 2025

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I purchased a used RAV4 and have returned for service despite the distance because the service team is so fantastic. Friendly, professional and efficient! More

by Amorrison25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Judy Deems

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Sep 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We’re thrilled to hear that our service team makes the trip worthwhile with their friendly, professional, and efficient care. We truly appreciate your trust and look forward to seeing you again!

September 05, 2025

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Employee Rating

Did not complete all the requested work and created a huge inconvenience for me because now I need to find time to drop the car off and leave it there again. They managed to come up with $1000 of work ne More

by Brenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 05, 2025

DCH Wappingers Falls Toyota responded

Brenna, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 05, 2025

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Employee Rating

The team at DCH especially Lauren, provided me with excellent customer service with clear communication. More

by Testerman90a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Print
Sep 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing! We’re thrilled to hear that Lauren and the team at DCH provided you with excellent service and clear communication. We’ll be sure to pass along your kind words!

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