Dealership Experience
13 yrs
32 Reviews
Write a Review32 Reviews of Lauren Hu
January 31, 2023
Very polite and friendly staff. My car was fixed in a timely manner and it was fixed to my satisfaction. My car was fixed in a timely manner and it was fixed to my satisfaction. More
Other Employees Tagged: Maria Santoro, Adnan Baig
September 27, 2022
The worst dealership I have ever dealt with. Inefficient, no communication between departments, passive, poor customer rapport and arrogant. Inefficient, no communication between departments, passive, poor customer rapport and arrogant. More
Other Employees Tagged: Jeffrey Matheos, Adnan Baig , Leo Cruz
June 29, 2022
I went car shopping at Rallye to look for a new vehicle. I was greeted by Lauren Hu, who made me feel comfortable at the showroom and guided me through the available cars she had. I test drive one and then I was greeted by Lauren Hu, who made me feel comfortable at the showroom and guided me through the available cars she had. I test drive one and then found one in stock that i wanted. I must say that this was my best car shopping experience ever. Lauren was very informative as she patiently answered my questions. She was also very responsive to my emails. I will definitely use Lauren again when looking for my next car and will refer to her to all of my family and friends. More
Other Employees Tagged: Adnan Baig
June 28, 2022
Lexus and Lauren Hu came through for me. They turned my experience around i'm thankful. They turned my experience around i'm thankful. More
Other Employees Tagged: Adnan Baig
May 08, 2022
I went to dealership without any appointment, however, sales consultant Lauren Hu accommodated us and showed few vehicles. we were able to finalize one vehicle and she gave us a time line for delivery of sales consultant Lauren Hu accommodated us and showed few vehicles. we were able to finalize one vehicle and she gave us a time line for delivery of the vehicle and provided us periodic update concerning availability of the vehicle for pick up. Loan application was submitted online and it took less than 10 minutes to complete paperwork while we went to take delivery of the vehicle. We were happy as we were well informed of all the steps, break down of costs and approval of loan application. I would recommend this dealership. More
April 22, 2022
Everything went as planned no problems at all. I was called when the car was ready and the loaner was great all in all a great experience I was called when the car was ready and the loaner was great all in all a great experience More
Other Employees Tagged: Michael Montijo