Linda Ly
Linda Ly at Norm Reeves Honda Superstore Cerritos

Linda Ly | Page 3

Internet Director

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
119 Reviews
4.8

119 Reviews

Write a Review

119 Reviews of Linda Ly

November 04, 2024

Dealership Rating
Employee Rating

From the moment I stepped onto the lot, to driving my new civic off the lot, I couldn’t be more impressed with the service I was provided. Everyone was so helpful and made the process of leading my new civic More

by cox.christopher98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Nov 04, 2024

Norm Reeves Honda Superstore Cerritos responded

What a wonderful review, Christopher! We're so pleased that your car-buying experience for a new Honda Civic went so well. We'll let Albert, Ramzi, and Linda know about your kind words. When you need a service appointment, feel free to schedule it online. Thank you!

November 02, 2024

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Employee Rating

We have bought 3 cars here and find the store was customer friendly. We recently bought our 2025Honda Odyssey and Reza Asnashari was very helpful with getting all the paperwork done in a timely mann More

by jdickinson43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza Asnashari

Nov 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Wow! Your loyalty makes us happy, jdickinson43! Thank you for giving us your business in the past and now for the 2025 Honda Odyssey. We're pleased that Reza could spend that time with you to get you familiarized with your new car. Thanks for stopping by, and we look forward to seeing you again!

October 31, 2024

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On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

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Prompt service online making appointment. In person, courteous & attentive service. Always a pleasure to do business. More

by llirios1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled with your positive review! We’re here for you anytime, feel free to visit again.

October 17, 2024

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Employee Rating

Car salesman Neal was terrible to deal with. Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with informati More

by Funkfried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Harris, Neal Abolssedgh

Oct 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We want to make sure you are fully satisfied with your purchase and are here for you if there are any unresolved issues. Please reach out to me at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 12, 2024

Dealership Rating
Employee Rating

Received a quote over the phone. Came in and was able to negotiate better deal. Phil Byrd was patient and understood what I wanted. Closed the deal in less than 4 hours. More

by japerez5733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd , Jeff Aoki

Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you’re happy with your experience! Thanks for the 5 stars.

October 04, 2024

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Employee Rating

I was so happy with how attentive they were. Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda More

by kecsun5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We look forward to helping you again soon.

September 28, 2024

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Employee Rating

The person at finance side who handled final contract and car transaction isn’t professional, poor service, constant texting on his phone, didn’t explain what we are signing, simple a paper shuffler. More

by purchase18008
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your feedback and would like to learn more about your experience with us. Please get in touch so that we can provide you with 5-star service next time! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 24, 2024

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Employee Rating

Wide selection, World Class service, best prices, efficient process, and prompt follow up. Will definitely recommend. More

by tonyliang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and 5-star rating! Please don't hesitate to stop by or call if you need anything.

September 16, 2024

Dealership Rating
Employee Rating

Bad service not complete on the service in not what suppose to do l feel upset with my last service More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We aim to provide excellent service and are disappointed to see you received anything less. Please get in touch with us so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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